QA Analyst

Job ID Number

R5642

Employment Type

Full time

Worksite Flexibility

Onsite

Job Summary

We are looking for a motivated QA Analyst ready to take us to the next level! If you have data analysis skills and Microsoft Office product knowledge, and are looking for your next career move, apply now.

Job Description

We are looking for a QA Analyst to review and verify all key performance requirements to ensure contract compliance and track compliance with defined performance standards. This position will be full-time and onsite.

What You’ll Do

• Conduct comprehensive audit and review of performance reports to ensure contract compliance

• Compile detailed reports identifying the contractor’s ability to execute key business processes

• Gather and analyze statistical data from system-generated reports and use that data to measure the contractor’s ability to meet technical, functional, and operational performance requirements

• Reconcile results on a daily, weekly, and monthly basis and distribute to the contract manager

• Conduct quality assurance monitoring of FTE departments and document results

• Provide coaching feedback emphasizing continuous improvement to assure key performance indicators are met

• Report performance results and impacts to contract compliance

• Facilitate calibration sessions with FTE departments to ensure consistency in the evaluation process

• Ensure Key Performance Indicators are met regularly

• Partner with department management teams to foster continuous operational improvements

• Perform other duties and/or special projects as required

What You'll Need

• Knowledge of Microsoft Office products

• Ability to analyze data using a variety of software tools

• Strong problem-solving and critical thinking skills

• Ability to multi-task and prioritize effectively

• Work well under pressure

• Strong active listening abilities

• Excellent written and verbal communication skills

• Effective collaboration skills and team-oriented

• Excellent organizational and PC skills

• Ability to produce, interpret, and assimilate data as well as facilitation skills

• Strong technical, analytical, and research skills

• Quality Assurance/auditing background

• Excellent knowledge of internal systems

Physical Demands 

 

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards 

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. 

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor 

The pay for this position is $22.85 per hour (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit package includes medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.​

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.