CUSO Controls & QA Manager

As part of the Combined US Operations Governance & Control Framework (CUSO GCF) Team, the CUSO Controls & Quality Assurance (QA) Manager reports to the Head of CUSO Governance & Control Framework within the CUSO Secretary General department. This role supports the Head in overseeing, managing, and maintaining the CUSO Control Framework, including reporting to CUSO Senior Management and governance committees. Additionally, this role is responsible for managing the CUSO QA Team in Porto, conducting deep dives (projects), and performing quality assurance reviews on the controls and processes within CUSO.

The primary responsibilities of the CUSO Controls & QA Manager include:

• Developing and updating documentation related to the CUSO Control Framework, including policies, procedures, and methodologies.
• Ensuring adherence to CUSO Internal Control standards by CUSO Business Lines (CIB Americas, NIM US), and assisting these lines with their day-to-day control management activities as necessary.
• Identifying, assessing, and implementing improvements to the control framework, including the Quality Assurance control framework, in collaboration with CUSO Risk & Secretary General functions, as well as business stakeholders in the U.S. Platform and at Head Office.
• Preparing and distributing regular and ad hoc reports on control results (Level 1 and Level 2) and the progress of material corrective actions, including reports to CUSO Senior Management and the U.S. Risk Committee.
• Coordinating with Head Office Permanent Control Framework stakeholders within the Secretariat General, Risks, and Finance to ensure alignment with the Global Control Framework.
• Liaising with Head Office and U.S. IT and businesses regarding control management tool enhancements when needed.
• Actively managing the CUSO QA team located in Porto, ensuring deliverables and service-level agreements (SLAs) are met in a timely manner and with satisfactory quality.

In addition, the CUSO Controls & QA Manager plays a key role in the Governance, Risk, and Compliance (GRC) Framework by:

• Actively participating in or leading projects related to the GRC Framework, especially concerning controls.
• Ensuring that controls-related data within the GRC ecosystem are relevant and accurate.
• Contributing to the development and maintenance of GRC documentation in relation to controls.

The CUSO Controls & QA Manager also supports the CUSO GCF Head in managing ad hoc queries and requests from the U.S. General Secretary, U.S. Chief Risk Officer, and regulators concerning controls. To fulfill these duties, the CUSO Controls & QA Manager coordinates with CUSO Risk & Compliance Business Lines (CIB Americas, NIM US), CUSO functions (including the Regulatory Affairs Department), and Head Office Risk & Compliance functions. The manager also participates in and contributes to existing CUSO Business Line committees to ensure proper governance of the Control Framework.

The salary range for this position will be between $150,000 - 200,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance.