FireLight Insurance QA Manual Tester / QA Analyst (for NFS Broker-Dealer) - 26-06981

Job Title: FireLight Insurance QA Manual Tester / QA Analyst (for NFS Broker-Dealer)

Location: Toronto, Ontario, Canada

Duration: 6 Months

Work Arrangement: 100% Onsite from Day One

Position Overview

We are seeking an experienced QA Analyst / Manual Tester to support insurance product and workflow validation within a digital insurance platform environment. This role is focused on ensuring the accuracy, compliance, and functionality of insurance products, e-applications, workflows, forms, integrations, and business processes before deployment to end users.

The ideal candidate will possess strong insurance domain knowledge, hands-on manual testing experience, and the ability to collaborate effectively with business, compliance, operations, and technology teams.

Key Responsibilities

Product & Workflow Testing

• Perform end-to-end manual testing of insurance products and workflows
• Validate:
  • Fixed Annuities
  • Indexed Annuities
  • Variable Annuities
  • Life Insurance Products
  • Electronic Applications (eApps)
  • Submission and approval workflows
  • Suitability and compliance processes
  • eSignature workflows
  • Document generation processes
• Verify product rules, rate tables, riders, disclosures, forms, and underwriting workflows
• Execute functional, regression, integration, and user acceptance testing (UAT)

Test Planning & Execution

• Develop and maintain:
  • Test Plans
  • Test Scenarios
  • Test Cases
  • Test Scripts
  • Defect Reports
  • UAT Documentation
• Validate transaction processing and workflow outcomes
• Coordinate testing activities across business and technical teams

Defect Management & Troubleshooting

• Identify, document, and track defects through resolution
• Perform root cause analysis for workflow, validation, form, and integration issues
• Support production issue investigation and validation of fixes

Compliance & Regulatory Validation

• Validate compliance and suitability requirements within business workflows
• Verify disclosures, forms, approvals, audit controls, and document retention processes
• Ensure business rules align with regulatory and organizational requirements

Integration & Data Validation

• Validate integrations with:
  • Carrier systems
  • CRM platforms
  • Document management systems
  • eSignature solutions
  • APIs and downstream applications
• Perform API testing using Postman
• Execute SQL-based data validation and verification

Collaboration & Documentation

• Work closely with:
  • Product Configuration Teams
  • Business Analysts
  • Compliance Teams
  • Operations Teams
  • Development Teams
  • Third-Party Vendors
• Maintain testing documentation, release validation records, and audit evidence

Required Qualifications

• Strong understanding of insurance products and insurance business processes
• Experience with:
  • Manual Functional Testing
  • Regression Testing
  • Integration Testing
  • Workflow Testing
  • UAT Coordination
• Knowledge of:
  • Fixed Annuities
  • Indexed Annuities
  • Variable Annuities
  • Life Insurance Products
• Experience with QA and defect management tools such as:
  • JIRA
  • Azure DevOps
  • ALM
• Experience with:
  • SQL validation
  • Postman API testing
• Strong analytical, troubleshooting, and documentation skills
• Ability to manage multiple testing cycles simultaneously

Preferred Qualifications

• Experience with insurance eApplication or digital insurance platforms
• Experience in broker-dealer, insurance carrier, or financial services environments
• Familiarity with Agile and Scrum methodologies
• Exposure to:
  • Selenium
  • Power Automate
  • Test Automation Tools
• Previous experience supporting insurance operations or compliance workflows

For more details reach at resumes@navitassols.com