Fiscal Management Services QA Analyst
Consumer Direct Care Network
Remote
QA Analyst
General information
Date
Thursday, May 1, 2025
Location
US - Remote
Remote/Hybrid
Yes
Position Level
Individual Contributor II
Employment Type
Full time
Career Field
Quality Improvement
Pay Type
Hourly
Pay Range
$ 25 - $ 30
$ 25 - $ 30
Description & Requirements
Culture Vision at Consumer Direct Care Network
At CDCN, we strive to create aβ―workplace where everyone isβ―supported and motivated to beβ―their best; we collaborate onβ―shared goals and celebrate ourβ―accomplishments.
WE WELCOME YOU INTO A GROWING COMPANY
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.
JOB SUMMARY
The Fiscal Management Services Quality Assurance Analyst assists Consumer Direct Care Network with reviewing applicable rules andΒ regulations, updating policies and procedures, and assessing process flow as requirements and systems/tools change. In addition, theyΒ conduct advanced reporting and oversight activities. The FMS QA Analyst is also responsible for handling complex projects and providingΒ direct support to senior leadership on projects, as needed.
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JOB DETAILS
- Correspond with internal individuals including the FEA Team, CGE Team and Program Offices
- Provide IT with business requirements to aid in system configuration and improvement
- Promote cohesiveness in the office environment
- Support dayβtoβday operations and client advocacy
- Collaborate with stakeholders regarding delivery of services, as needed, based on program requirements
- Effective written and verbal communication
- Comply with applicable legal requirements, standards, policies, and procedures
- Conduct advanced reporting and oversight activities
- Demonstrate dependability
- Demonstrate effective problem solving and decisionβmaking skills
- Exhibit computer efficiency and Excel skills
- Handle complex special projects
- Maintain necessary skills and knowledge to coordinate workflow
- Monitor deliverables and ensure timely completion of projects
- Participate in professional development and training activities
- Prioritize and multitask effectively
- Knowledgeable about specific program requirements
- Provide direct support to senior leadership on projects as needed
- Provide customer service support for escalated issues
- Other duties as assigned
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- 5 years previous experience in the FEA industry preferred
- Bachelorβs Degree preferred
- Previous office experience preferred
- Combination of education and experience
- If working remotely, employee must provide their own reliable internet
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WHAT'S IN IT FOR YOU
When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.
As a Consumer Direct Care Network team member you will receive:
- A rewarding career helping others
- Fun and engaging work environment built on team unity
- Job satisfaction knowing you make a difference in the work you do and lives we serve
- Professional training to help advance your skills for career development
Based on your position and employment status, you may be eligible for:
- Medical, Dental, and Vision Insurance
- Accrued Vacation with no waiting period
- Two Paid Floating Holidays
- Nine Paid Federal Holidays
- Paid Safe Sick Time with no waiting period
- Instant Earnings Option
- 401(k) Retirement plan
- Company-Paid Life Insurance
- Supplemental Life, Accident, Critical Illness, and Hospital benefits
- Short and Long-Term Disability
- Paid Parental Leave
- Flexible Spending Account
- Employee Assistance Program
- Pet Insurance
WHO WE ARE
Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.
Your opportunities within our network are endless, itβs not just a job, itβs a careerβ¦ advance it with the Consumer Direct Care Network!
The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.
Base Min.
$ 25
Base Max.
$ 30