Job Title
· FSQA Manager
Location
· Brockton, MA
Department
· Quality Assurance
Reporting to
· Director of Quality Assurance
Position Purpose
· Responsible for implementing and maintaining quality assurance programs developed to guarantee continuous production while maintaining food safety and meeting customer specifications.
Responsibilities
· Observes day-to-day operations across all shifts to ensure quality products are produced for our customers.
· Maintains effective relations and communication with the USDA Inspector.
· Keeps current with USDA regulations.
· Monitors cleaning performance to ensure quality, safe products are produced.
· Manages corrective action report database to ensure measurable corrective actions are taken.
· Monitors customer complaints and overall trends.
· Completes monthly reports for established KPIs.
· Assists in developing and carrying out department’s goals, objectives, and systems.
· Oversees work activities and professional training and development of direct and indirect reports.
· Reports any unsafe or hazardous work conditions or unsafe acts to management. (Should be added to all JDs)
· Suggest ways to control labor and costs as well as improve processes.
· Responsible for upholding, following and maintaining the requirements of the SQF Food Safety Code for Manufacturing.
· Other duties as may be assigned or volunteered for.
Skills, Experience & Qualifications
· Spanish/ English bilingual.
· Average computer skills.
· Experience working with USDA facility and Health Inspectors.
· Personal skills necessary to maintain excellent working relationships with employees.
· Ability to cross train staff.
· Knowledge of SSOP, GMP and SQF requirements.
· Minimum two years of management experience.
· Ability to respond to common questions or complaints from customers and regulatory agencies.
Education, Technical Qualifications, Experience and Competencies Proficiency Level
Required
· High school Diploma; State of Illinois Food Sanitation Certification;
· Associate’s degree or 5+ years of experience in the food industry preferred.
· HACCP certified.
· SQF certified.
Physical Requirements
· Able to work in a cold environment.
· Ability to lift up to 50 lbs.
· Walk and stand for a long period of time.
· Push or pull heavy loads.
Alternate (back up) for this position:·Facility Director
Food Safety/Quality
·Report any risks or any evidence of unsafe or out-of-specification product, equipment, packaging or raw materials to a designated manager to enable the resolution of issues requiring immediate attention.
You should be proficient in: