IN_Senior Associate_SERVICENOW TEST LEAD_Investigations & Disputes_Advisory_Bangalore

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Risk

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls.

Those in internal audit at PwC help build, optimise and deliver end-to-end internal audit services to clients in all industries. This includes IA function setup and transformation, co-sourcing, outsourcing and managed services, using AI and other risk technology and delivery models. IA capabilities are combined with other industry and technical expertise, in areas like cyber, forensics and compliance, to address the full spectrum of risks. This helps organisations to harness the power of IA to help the organisation protect value and navigate disruption, and obtain confidence to take risks to power growth.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description:

ServiceNow IRM QA

Functional ServiceNow IRM Tester

Integrated Risk Management

QA - STLC lifecycle and knowledge on anyone of the testing tool

ADO + ServiceNow ATF is good to have skill set.

ADO, Jira, ServiceNow testing module, Bugzilla.

Selenium + Java and Playwright are good to have skill set

Core competency must be ServiceNow IRM and testing tool (ADO, Jira, Snow testing tool or Bugzilla)

ServiceNow Business Domain: IRM, Compliance Tools and Testing, Risk Events and Risk profile reporting.

· ServiceNow IRM QA

· Functional ServiceNow IRM Tester

· Integrated Risk Management

· QA - STLC lifecycle and knowledge on anyone of the testing tool

· ADO, Jira, ServiceNow testing module, Bugzilla.

· Compliance Management – Compliance Testing, Compliance Tooling

· Issue Management

· Incident Management

· Control Testing

· PRC Taxonomy

· Advanced Risk & Compliance Management

RESPONSIBILITIES:

· Thought leadership, consultation, mentoring & guidance for design, development, and execution of IRM, Compliance Tools, Risk Events and Risk profile reporting functional/regression testing

· Collaborate with product owners, developers, and process leads to convert user stories and acceptance criteria into test cases.

· Define and manage end-to-end test scenarios covering all business scenarios for each Tower with in GRC program

· Work closely with the Product Dev and Business teams to ensure test coverage aligns with business requirements.

· Design and maintain test plans, test strategies and test data sets for various LODs (1LOD, 2LOD, 3LOD).

· Conduct impact analysis for releases, upgrades, and defect fixes, and identify required test coverage.

· Provide test reporting, defect analysis, and UAT support during releases.

· Recommend improvements to test strategy, automation coverage, and DevOps integration

· Promote and support implementation of automated CI/CT/CD pipeline

· ADO + ServiceNow ATF is good to have skill set.

· Selenium + Java and Playwright are good to have skill set

PREFERRED QUALIFICATIONS:

· ServiceNow Certified Implementation Specialist – IRM or GRC

· Exposure to CI/CD pipelines and ATF test integration

· Prior experience working in large global financial institutions

· Excellent documentation, communication, and defect-tracking skills

Mandatory skill sets:

· 4+ years of hands-on experience with GRC domain with Risk Management, Compliance Management, Risk Reporting and Enterprise Data Management

· 2+ years of experience in leadership role to manage GRC Program Team

· Strong understanding of agile testing methodologies, Jira/Azure DevOps integration, and test lifecycle

Preferred skill sets:

· 4+ years of hands-on experience with GRC domain with Risk Management, Compliance Management, Risk Reporting and Enterprise Data Management

· 2+ years of experience in leadership role to manage GRC Program Team

· Strong understanding of agile testing methodologies, Jira/Azure DevOps integration, and test lifecycle

Years of experience required:

4 years to 6 years

Education qualification:

BE, B. Tech, ME, M. Tech, MCA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Technology

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

ServiceNow Platform

Optional Skills

Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Communication, Compliance Auditing, Corporate Governance, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Financial Accounting, Financial Audit {+ 24 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

February 27, 2026