QA Analyst

Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands such as Max & Lily, Plank + Beam, and Maxtrix. With multiple sales channels including our DTC websites and third-party marketplaces, we’re passionate about delivering a seamless and inspiring shopping experience. As we continue to scale, we’re looking for a detail-oriented and proactive?QA Analyst?to join our development team. 

This role will be embedded within our engineering group and play a critical part in ensuring the quality and reliability of our websites and system integrations. The ideal candidate will have strong manual testing skills, a deep understanding of eCommerce platforms (especially Shopify), and a vision for building automated testing capabilities over time.
 

Responsibilities 

Testing & Quality Assurance 

• Perform manual testing across websites, integrations, and new features to identify bugs and usability issues. 
• Develop and execute test plans, test cases, and regression testing protocols. 
• Document and communicate defects clearly to developers and stakeholders. 
• Ensure consistent quality across multiple brands and platforms. 

Automation Strategy & Implementation 

• Evaluate tools and frameworks for automated testing. 
• Build and maintain automated test scripts as the testing program matures. 
• Collaborate with developers to integrate automated tests into CI/CD pipelines. 

Cross-Functional Collaboration 

• Work closely with developers, product owners, and business stakeholders to understand requirements and acceptance criteria. 
• Shepherd business owners through user acceptance testing (UAT), providing guidance and support. 
• Participate in sprint planning and retrospectives to ensure QA coverage and continuous improvement. 

Platform Expertise 

• Apply knowledge of Shopify to validate storefront functionality, checkout flows, and app integrations. 
• Test third-party integrations including ERP systems, product content tools, and marketing platforms. 

• 2+ years of experience in QA or software testing, preferably in an eCommerce environment. 
• Strong manual testing skills with attention to detail and process. 
• Familiarity with Shopify platform preferred, including storefront behavior and app ecosystem. 
• Experience with test case management tools and bug tracking systems. 
• Exposure to automated testing tools (e.g., Selenium, Cypress) and scripting languages is a plus. 
• Excellent communication and collaboration skills. 
• Ability to work independently and as part of a cross-functional team. 
• Bachelor’s degree in Computer Science, Information Systems, or related field preferred. 
• This role is based in our Charleston, SC office. 
• Hybrid work option available after 90 days of successful in-office performance. 

*This position is not eligible for employer visa sponsorship. Candidates must already have permanent work authorization*