QA Analyst 18 month FTC

CNS are currently recruiting for a QA Analyst to take ownership of day‑to‑day Quality Assurance across our legacy applications as we transition to a modern Azure‑based platform. You’ll lead end‑to‑end UAT delivery within fast‑paced sprints—working from requirements in Jira and Confluence to writing and executing test cases, raising defects, escalating risks, and providing clear daily updates. This role is hands‑on and communication‑heavy: you’ll collaborate closely with BAs and Project Managers, present progress to stakeholders, and ensure every release meets the highest standards. We’re looking for an experienced manual tester with strong maritime, logistics, TOS, or CNS domain knowledge—ideally 8+ years.  

CNS are an IT services business processing customs clearance and other regulatory and commercial information for over 100 locations around the UK, including links to Customs for FedEx, UPS and TNT. CNS’s systems provide real time clearance of cargo without which it’s maritime and air customers’ freight cannot move. CNS customs links are a pre-requisite for the movement of cargo through DP World Southampton and TCS. CNS is part of DP World Southampton and as part of this team you will work on site.

Location: Southampton, Hybrid  

Hours: Monday – Friday 37.5 hours per week 

Contract: 18 Month FTC

How you will contribute 

• Rapidly acquire knowledge and grasp the intricacies of the solution to ensure comprehensive testing of end-to-end business processes during the user acceptance testing (UAT) phase.
• Assume the role of a self-reliant primary liaison for projects, taking ownership of all QA activities throughout the software development lifecycle and maintaining QA governance standards.
• Collaborate within an Agile delivery team environment.
• Develop, plan, and execute functional testing, including system integration testing (SIT), UAT, Business Acceptance Testing, regression testing, and end-to-end testing.
• Interpret requirements, formulate test scenarios, draft test cases, and create test plans.
• Formulate functional test strategies and assist the QA Lead in devising strategies for performance testing.
• Record defects and manage end-to-end defect lifecycle utilizing JIRA.
• Cultivate comprehensive knowledge of company systems and processes.
• Engage with project stakeholders and provide status updates to senior team members.
• Support initiatives for process improvement and compliance, with a primary emphasis on enhancing customer satisfaction with the delivered product.
• Maintain and oversee test equipment and test environments.
• Demonstrate adaptability, technical proficiency, and a commitment to continuous productivity and quality improvement by enhancing skills in both domain knowledge and technical expertise.
• Undertake additional project-related responsibilities as needed.

What you will bring 

Qualifications

• Diploma/ Degree in a business or technology discipline (desirable) 

Experience 

• Experience in the Maritime and Port Management domain, encompassing Port Community Systems, Customs Clearance, Cargo Management, Supply Chain, Security and Compliance, Billing, and Freight Management Systems (Essential) 
• Proven track record of working in Agile environments, demonstrating proficiency in Agile methodologies. (Must). 
• API Testing experience, with preference given to those skilled in utilizing the Postman tool (Must).  
• Experience in SQL database testing, with a demonstrated ability to navigate SQL databases effectively (Essential). 
• Proficiency in conducting Web-based application testing, particularly in User Acceptance Testing (UAT) and Business Acceptance Testing, showcasing an understanding of business processes and a focus on end-to-end (E2E) business process testing (Must). 
• Extensive experience as an individual contributor, adept at collaborating with development teams, Project Managers (PM), and Business Analysts (BA) (Must). 
• Essential experience in user-centric testing, encompassing User Interface (UI) and User Experience (UX) evaluation (Essential). 
• Established expertise as a subject matter expert in business processes within relevant domains (Essential). 
• Proficiency in utilizing JIRA and Confluence tools to facilitate effective project management and collaboration (Essential). 
• Experience of supporting performance testing activities (Good to have). 
• Demonstrated adherence to QA Governance processes and participation in QA activities across the Software Development Lifecycle. (Essential) 

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLO

To Change What's Possible For Everyone