QA Analyst

Open Box Software is an internationally focused consulting company that specialises in business and software consulting services. We have a young team of highly talented individuals who are driven to make an impact and have fun.

We are looking for a mid-level QA Analyst to join our team on a permanent basis. The right person will be wanting to work within an intelligent, motivated, self-driven team with low egos, good communication skills and an effective problem-solving approach. You would also be very conscious of the importance of sharing knowledge and building other team members in the process. Our team must be able to tune into the needs of clients and their higher objectives to solve problems where not all the information is readily available.

Key Responsibilities of Role

• Review and validate business requirements and design documentation

• Create and maintain comprehensive test documentation, such as test cases and checklists, covering various functionalities, user stories and workflows

• Perform end-to-end manual testing on complex business applications

• Identify, document and track software defects through the testing process

• Maintain training manuals for applications

• Document and manage the system change requests and processes

• Deliver user training where needed

• Operate effectively in both agile and waterfall environments

• Contribute to QA process improvement and innovation

• Investigate and document better practices/alternative solutions that could be used in future development

• Minimum 5 years of manual QA experience in a software delivery environment

• Tertiary degree or diploma in software development or similar

• ISTQB Foundation certification (advantageous)

• Use of AI productivity or AI Testing tools (advantageous)

• Ability to manage all aspects or some aspects of software delivery, depending on the project requirement

• Proven SQL / T-SQL experience (highly desirable)

• High attention to detail, with the ability to work across multiple projects and a willingness to learn new technologies (e.g. Power BI, Web Applications, Salesforce, etc.)

• Strong written and verbal communication skills

• Comfortable with updating and communicating directly with business stakeholders

• Ability to work to deadlines and manage expectations

• Strong analytical and problem-solving skills

• Excellent troubleshooting skills

Personal Traits

• Collaborative & Curious

• Organized & Accountable

• Adaptable & Growth-Orientated

• Integrity-Driven