QA Analyst - Bahamas Service Delivery Group

Company Description

Canadian Bank Note Company (CBN) is a trusted leader in secure technology solutions for governments and businesses worldwide. The company operates across various business domains, including currency production, border security, civil identity, driver identification and vehicle information, excise control, lottery and charitable gaming.

Our 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We pride ourselves on fostering a supportive and collaborative work environment, where employees are valued for their contributions and encouraged to grow professionally.

At CBN we seek long-term relationships with our employees and recognize and reward them with a competitive total compensation package that includes:

• An industry-leading defined contribution pension plan with company matching contributions (up to 5%) and payment of service fees;
• Best-in-class health, medical, and life insurance benefits;
• Access to virtual and telehealth services and apps; and
• Very progressive fertility, adoption, and surrogacy benefits to support all definitions of family.

Job Description

Position: Quality Assurance Analyst

Job Type: Permanent Full time

Location: 18 Auriga Dr, Ottawa ON

Work Model: Hybrid

Position Summary

As a QA Analyst in our Bahamas Service Delivery group, you will ensure the quality and reliability of software applications through comprehensive testing and analysis. Your responsibilities will include designing, executing, and tracking comprehensive test plans, configuring test environments, analyzing results, and troubleshooting issues. You will contribute to CBN’s goals by delivering robust software solutions that meet our customer needs and enhance real-world experiences for residents of the Bahamas.

Responsibilities

Testing and Analysis

• Develop and execute test plans, test cases, and test scripts.
• Perform functional, regression, and performance testing.
• Identify, document, and track software defects.
• Analyze test results and provide feedback to the development team.

Documentation

• Create and maintain detailed test documentation.
• Document test results and provide feedback to the development team.
• Ensure test documentation is up-to-date and accurate.

Collaboration

• Work closely with developers, QA team members, and stakeholders.
• Participate in team meetings and contribute to project planning.
• Communicate effectively with team members and stakeholders.

Continuous Improvement

• Stay updated with the latest industry trends and testing methodologies.
• Participate in training and development opportunities.
• Seek feedback and continuously improve testing skills.

Qualifications

Education

• Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of relevant education and work experience.

Certification

• ISTQB Foundation Level certification is an asset.

Knowledge

• Strong understanding of software testing principles, methodologies, and best practices.
• Familiarity with software development lifecycle (SDLC) and testing lifecycle.
• Knowledge of defect tracking and test management tools.
• Understanding of performance testing and analysis.
• Familiarity with Agile (Scrum) methodologies.

Experience

• 4+ years of experience in software testing or a related role.

Technical Environment

• Operating Systems: Windows and Linux
• Languages: Python or Perl
• Database: PostGreSQL, SQL, Oracle
• Tracking Tools: JIRA
• Hardware: Peripheral device drivers

Soft Skills and Competencies

• Critical thinking skills
  • Analysis and problem solving
• Interpersonal skills
  • Communication, teamwork and collaboration
• Organizational and time management skills.
• Attention to detail
• Self-directed

Mandatory Requirements

• Language: Fluency in English (reading, writing, speaking)
• Travel: Ability to travel internationally approx. 2-4 weeks/year

Additional Information

Canadian Bank Note Company (CBN) is committed to fostering a diverse and inclusive workplace where all employees are treated with dignity and respect. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.

We provide equal employment opportunities to all individuals, including women, Indigenous Peoples, persons with disabilities, visible minorities, and members of the 2SLGBTQ+ community. Our commitment to equity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. As part of our commitment to providing an inclusive, barrier free selection process, we ask that if you are contacted regarding the competition for this position, you advise the interview coordinator or any accommodation measures you may require.

At CBN, we value the unique perspectives and experiences that each employee brings to our organization, and we are committed to maintaining a workplace that reflects the diverse communities we serve. We believe that diversity and inclusion drive innovation and success, and we strive to create an environment where every employee can thrive and contribute to our collective goals.