QA Analyst (IC1)

Company Overview

At ClassLink, we believe learning should be accessible, engaging, and empowering -for every student, every educator, everywhere. That’s why we build secure, intuitive tools that empower more than 26 million students and educators worldwide. From simplifying access with single sign-on, to advancing equity with usage analytics, to automating secure rostering, our platform helps schools focus on what matters most: teaching and learning.

We’re not just building tools, we’re building what’s next in education. By removing barriers and enabling data-driven decisions, our solutions help educators lead with confidence and students thrive in and out of the classroom every day.

Our team is driven by purpose and grounded in three core values:

• Strive to Grow - always learning, improving, and innovating.
• Deliver Worthwhile Experiences - for our users, our partners, and each other.
• Contribute with Heart -putting people first in everything we do.

These values shape how we work, innovate, and support the communities we serve. If you’re ready to do work that makes a real difference, and grow alongside a team that values collaboration, support, and continuous improvement. ClassLink is the place for you

We are seeking a skilled Quality Assurance (QA) Analyst (IC1)  to join our dynamic team. This position will involve the meticulous planning and execution of both manual and automated tests, encompassing exploratory, acceptance, integration, smoke, and regression tests. Additionally, the role entails active participation in enhancing and expanding our automated test suite. The QA Analyst (IC1) ensures products meet quality standards, preventing defects, and errors, and enhancing customer satisfaction through rigorous testing and collaboration with cross-functional teams. They identify issues, conduct inspections, and improve quality standards, maintaining the integrity of products and services.

Responsibilities:

• Work in a fast-paced, Agile/Scrum engineering environment and deliver incremental product software with high quality.
• Develop comprehensive acceptance criteria, test scenarios, and test cases
• Support ad-hoc and exploratory testing requests
• Create clear and concise detail-oriented test plans
• Identify and log defects in the system
• Assist the development and operations teams in debugging and replicating issues
• Write and maintain internal documentation
• Design, develop, and execute automated test scripts
• Participate in key planning meetings and proactively provide inputs to identify quality issues, testing needs, and project risks early.  

This role is 100% remote eligible, with quarterly strategy meetings that are in-person.

NOTE: This job description is not intended to be all-inclusive. Employees may be asked to perform other related duties as negotiated to meet the ongoing needs of the organization.

• High school diploma or equivalent; BS in Computer Sciences or a relevant field preferred
•  0-2 work experience
• Analytical thinker
• Ability to work in self-managing atmosphere
• Independent problem solving skills
• Knowledge/ exposure to Cypress for test automation preferred
• Familiarity with JavaScript, SQL
• Ability to summarize and discuss testing observations
• Experience/knowledge of JIRA and Scrum methodology a plus
• Experience with testing tools and automation frameworks like Postman, WebDriverIo, LambdaTest, Mocha, Chai and Jenkins

It would be great if you have or are pursuing the following:

• Amazon web certification

We prefer that you have experience with:

• Google Suite
• MS Office Suite
• SalesForce
• JIRA and Confluence

Benefits:

• Generous Paid Time Off: 4+ weeks of vacation and 13+ paid holidays
• Parental Leave: 12 weeks fully paid for all parents
• Retirement: 401(k) with 0.5:1 company match
• Comprehensive Health Coverage: Medical, dental, and vision plans
• Insurance: Company-paid life, short-term disability, and long-term disability, plus voluntary options including supplemental life, accident, and pet insurance

Perks:

• Volunteer Time Off: Give back through ClassLink Cares paid volunteer days
• Lifelong Learning: Tuition reimbursement for continued education
• Growth & Development: Coaching and internal programs to support career and personal growth
• Supportive Culture: A workplace that values curiosity, compassion, and continuous learning
• Connection & Community: Annual company retreats and team events with bright, fun coworkers

At ClassLink, we believe the best ideas come from bringing together diverse perspectives. We are committed to building a team that reflects the diversity of the communities we serve and fostering a workplace where every team member feels valued, respected, and empowered to grow.

ClassLink is proud to be an equal opportunity employer. We welcome candidates of all identities, backgrounds, and experiences, and we do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic.

ClassLink is powered by passionate people dedicated to improving learning in classrooms everywhere. We do this by creating and delivering great products —and having fun along the way. Learn more about us at www.classlink.com.