Since 2020, Sword has expanded across physical therapy, womenβs health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.
RoleΒ
As a QA Analyst on the Thrive In-Session team, you wonβt just validate whatβs built, youβll help define what βgoodβ looks like. You will work closely within a cross-functional team and collaborate across departments to ensure we deliver a seamless, safe, and effective AI care experience.
In this role, you will help drive a shift-left quality mindset, contributing to prevention over detection, improving processes, and ensuring we generate the right evidence to support our product as Software as a Medical Device.
The Thrive In-Session team owns the end-to-end therapy session. This experience blends AI, clinical logic, and user interaction in a way that requires both analytical thinking and creativity. Ensuring quality here means understanding not just whether something works, but whether it works well for real people in real recovery journeys.
IfΒ Tech role: To get to know more about our Tech Stack, check here.
AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework β be ready to share real examples of how AI is already part of how you work.
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Explorer (Level 1) β Uses AI daily to boost personal productivity
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Builder (Level 2) β Creates workflows and tools that elevate the whole team
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Integrator (Level 3) β Embeds AI into products and processes at scale
Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
What youβll be doing
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Work closely within a cross-functional team (Mobile, Backend, AI, Algorithms, Design, Data, Product) and collaborate across teams when needed
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Get involved early β contribute to design and development discussions to help prevent issues before they reach testing
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Design, execute, and maintain test plans and test cases
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Build and maintain QA processes and procedures that the whole team can benefit from
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Identify, document, and track defects through to resolution
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Maintain thorough testing documentation
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Invest in test automation over time
What you need to have
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2β3 years of experience as a QA Analyst
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Experience testing mobile apps
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Experience with test automation
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Experience in test case design, creation, execution, and reporting
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Familiarity with tools like Postman, Jira, Git, Xray, Android Studio
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Good analytical, communication, and teamwork skills
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A critical mindset and attention to detail
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Autonomy and initiative
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Strong written and verbal communication skills in English
These compensation bands are just the starting point. Once someone joins and proves theyβre outlier talent, we adjust quickly to ensure their compensation aligns with their impact.
Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Companyβs estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.