QA Automation Engineer

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

At ISS Tech Team we are investing in innovative and integrated technological solutions for the facility management industry with a tech team headquarted in Copenhagen, Warsaw and Porto. Our Porto hub is the first space dedicated specifically to software development and acts as a powerhouse where our employees test and implement products for over 40,000 clients and 350,000 placemakers around the world.

Job Role:

As a QA Automantion Engineer at ISS, you’ll be the person making sure our digital solutions are fast, reliable, and built to last. You’ll design and improve automated test frameworks, ideally with Playwright, to help our teams catch issues early and ship with confidence. 

Your work will have a real impact: every test you build helps us deliver new features faster, prevent problems before they reach users, and keep our platforms running smoothly. You’ll collaborate closely with developers and product teams, bringing a quality-first mindset to everything we do. 

 By promoting best practices and a culture of continuous improvement, you’ll help raise the bar for how we build, test, and deliver our digital products, making sure our users always get a dependable and seamless experience. 

Location: Porto, Portugal

Work Model: Hybrid

What will you do:

• Architect, implement, and maintain robust automated test frameworks covering functional, regression, performance, and integration testing. 
• Embed quality gates within CI/CD pipelines to ensure no release reaches production without passing defined acceptance and reliability criteria. 
• Define test approaches for complex features and integrations, ensuring alignment with business needs and enterprise-grade standards. 
• Work closely with developers, Product Owners, and other stakeholders to establish acceptance criteria, while coaching the team on best practices in testing and quality. 
• Identify critical issues, usability concerns, and edge cases beyond scripted tests, reducing risks of high-severity incidents in production. 
• Maintain high-quality documentation of test processes, defects, and outcomes, ensuring traceability and compliance with internal and client requirements. 
• Act as the voice of quality in the team, influencing design and implementation decisions to ensure long-term maintainability and customer satisfaction.

Who you’ll work with:

Developers, Product Owners, and cross-functional teams within Global Technology Solutions (GTS). Collaboration with engineering and digital products leadership teams.

What makes you fit:

• 5+ years of experience in Quality Assurance, with a focus on test automation and CI/CD integration.
• Extensive experience leading the design and implementation of advanced automated testing strategies for large-scale digital platforms. 
• Deep expertise in Playwright (preferred) or equivalent state-of-the-art automation frameworks, with a proven track record of building and maintaining scalable test suites. 
• Strong background in integrating automated tests into CI/CD pipelines, driving continuous quality improvements across the software development lifecycle. 
• Demonstrated ability to analyze complex systems, identify critical risks, and deliver clear, actionable insights to engineering and product leadership. 
• Excellent communication, mentoring, and stakeholder management skills, with a passion for elevating quality standards and fostering a culture of technical excellence.

What we offer:

• 22 days of annual leave per year +3 company leave days.
• Flexible working hours & hybrid work model.
• Permanent contract.
• Health Insurance (employee).
• Modern, well-equipped office in the heart the city of Porto.
• Free parking.
• ISS Tech Communities (Sports, Gaming & Band).
• Free access to company Gym.
• Snacks and drinks at the office.

Why ISS:

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

#LI-Hybrid