QA Lead
Suger.io
Full-time
On-site
Vancouver, British Columbia, Canada
$85,000 - $120,000 USD yearly
QA Lead
About Us
Suger is a revenue platform that helps our customers grow on the fastest-growing B2B sales channel: the cloud marketplaces of AWS, Azure, GCP, and Alibaba. Launched in 2022, we take the tech debt out of marketplace sales by providing an API-first approach to quote-to-cash and billing processes. Weβre working with over 200 B2B customers, ranging from large enterprises like Snowflake and Intel to fast-growing startups like Glean and Vanta.Β
This role is ideal for someone whoβs strong technically and enjoys being hands-on while also shaping the long-term QA function. You'll design our testing approach, implement automation, improve processes, and ensure smooth, high-quality releases across our platform and integrations.
This is a hybrid position, requiring 4 days in the office.
We are a Series A startup, funded by top-tier investors, including Threshold VC, Craft Ventures, Intel Capital, and Y Combinator.
What You'll Do
- Own the QA strategy across manual, automated, regression, and integration testing.
- Contribute to hands-on testing and the design, development, and maintenance of test automation frameworks, infrastructure, and tools.
- Develop and execute test plans for new features, APIs, and end-to-end workflows.
- Embed QA into development cycles, ensuring clear requirements, acceptance criteria, and release readiness.
- Build and maintain test frameworks that scale with our product and engineering growth.
- Triage and validate issues in collaboration with Engineering and Support.
- Monitor quality metrics and drive continuous improvement in test coverage, defect trends, and release stability.
- Mentor teammates and help shape the future QA team as we grow.
What You Need
- 5+ years of QA experience in SaaS, ideally with API-driven or integration-heavy products.
- Strong hands-on skills with manual and automated testing.
- Solid understanding of CI/CD pipelines, Git, and modern engineering workflows.
- Experience testing APIs, microservices, data flows, and end-to-end product use cases.
- Ability to write clear test cases, document defects well, and communicate findings concisely.
- Practical judgment - balancing speed with quality in a startup environment.
- Experience setting up or maturing QA processes is a plus.
- Previous exposure to marketplace, billing, or fintech systems is a bonus but not required.
Why Join Us
- Salary: $85,000 - $120,000 CAD/year.
- Work alongside a top-notch team with experience at companies like Google, Meta, Salesforce, Pave, Motive, and Square.
- Own a major pillar of our go-to-market strategy from day one - with the autonomy to build what you think is right.
- Competitive compensation and equity plan.
- Full healthcare benefits - extended health care, dental, vision, and life insurance.
- Fast-moving, flat org structure with real product-market fit and big ambitions.