QA Lead Analyst

Purpose of the role: 

Support the UAT QA team for the Implementation side of Technology Operations. Own UAT and QA responsibilities. 

Requires the skills to build and improve test cases, Automation, and to evaluate, analyze, and perform quality assurance testing in coordination with our Locations in the US, Spain and Poland teams to meet all client needs or in internal projects.

Purpose of the team: 

The Quality Assurance User Acceptance Testing (QA UAT) Team plays a crucial role in ensuring the success and reliability of client implementations within the motor and property insurance industry. Focused on Personal Lines Insurance clients, the team specializes in creating comprehensive testing requirements and validating data to maintain high standards of quality. 

By embedding themselves in the client implementation process, they enhance confidence and deliver seamless onboarding for new clients, as well as support the introduction of new products or existing ones. 

Leveraging automation to efficiently create and validate data, the team collaborates closely with development to test product enhancements during the UAT phase, ultimately driving improvements and maintaining excellence.

• Management of a team of Test Analysts to perform at its best
• Ensuring that testing processes are adhered to by the team
• Ensure test improvements are being completed in defined timelines
• Establish good working relations and confidence within the team and across development, business, and Product teams
• Work on multiple projects at the same time
• Design and improve how we write, store, update, and run UAT test cases including regressions
• Run test cases to certify builds, new features, etc.
• Certify and sign off on stories / releases
• Join the agile team, attend their stand-ups, retrospectives, etc. 
• Contribute to writing automated tests in back and frontend 
• Time management for critical task deliverables
• Evaluate usability and functionality
• Be an advocate of Quality Assurance and Test Practices
• Perform a variety of types of tests, functional, backend, data driven, UAT and Rest API testing
• Assessment and improvement of working methodologies (Lean Six Sigma). 

• Education on IT or Computer Science desirable
• Previous team leading experience at Technology Company
• Previous Experience in SQL and a programming language (C#, Java, Python) 
• Experience with XML, Json, Web concepts such as REST APIs, HTTP Get and Post
• Fast learner and flexible to Testing Methodologies, Testing Processes and work with different Tools and Techniques
• Ability to work as a Team player with local and offshore teams
• Ability to be self-motivated during strict deadlines
• Demonstrate a good understanding of the Project Life Cycle and Agile Methodologies
• Jira Experience to manage and track tasks
• Time management: multi-tasking, managing and completing priorities
• Strong communication skills both verbal and written English
• Knowledge of Agile development and testing principles.

Desired but not required: 

- Automation Experience such as JMeter, Postman or Python, Selenium, Playwright etc. 

- Knowledge in Property and Auto Insurances underwriting.

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