QA Lead - DC – D2C Fulfillment

Permanent

Job Description

Be part of something bigger. Decode the future.

 At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

Join us in our exciting quest to build the future home.

All about the role:
As a QA Lead, you will be part of the CDI XO Delivery Organization reporting to the QA Manager. Our mission is to enable smooth deliveries of high-quality digital products on time and on budget in CDI XO, providing transparency to CAs and CDI stakeholders throughout the software delivery life-cycle.

In your role, you will be responsible for driving mainly test strategy and execution, as well as actively supporting our journey to improve the test automation coverage in your Digital Product Area. While this is an individual contributor role, you will functionally manage Test Engineers to ensure test activities are executed successfully. You will interact closely with QA Managers, Product Managers, Product Owners, Delivery Leads, Engineering Leads, and Tech Leads to drive quality initiatives and ensure the delivery of high-quality software solutions that meet business goals, all while adhering to critical timelines.

What you’ll do:

• Test Strategy & Planning: Within its Product Area, develop and execute comprehensive test strategies that cover end-to-end test execution either for new features or to roll out complex digital products. This includes Unit Tests, System Integration Testing (SIT), User Acceptance Testing (UAT), and Smoke Tests, with an emphasis on quality, alignment with requirements, and overall test coverage.

• Hands-on Coordination & Test Execution: Lead and coordinate hands-on test execution activities, ensuring tests are performed on time, within scope, and to the highest quality standards. This includes driving functional and non-functional testing activities across the team. Unblocking the team whenever needed, taking tactical discussions with multiple stakeholders. Drive main testing forums within its Product Area, such as defect triage. Perform test execution at least 50% of their time.

• Resource & Deliverable Accountability: While this is an individual contributor role, QALP will functionally manage Test Engineers to ensure test activities are executed successfully. Oversee resource planning, track test execution status, and ensure test deliverables are completed on schedule. Ensure that the test plan is followed, and any test issues are identified and resolved promptly.

• Acceptance Criteria & Sign-off: Ensure all User Stories have acceptance criteria as part of DoR. Define clear acceptance criteria for each test phase of Major initiatives and country rollouts for CDI solutions. Ensure acceptance criteria are met before sign-off forums, maintaining transparency with stakeholders, and ensuring business objectives are met.

• Timely Delivery: Given the critical nature of delivery timelines, ensure all testing phases and deliverables are completed on time. Manage any risks that could delay the testing process, collaborating with stakeholders to mitigate potential impacts to project timelines and company targets.

• Collaboration & Cross-Functional Engagement: Partner with Product Managers, Product Owners, Delivery Leads, Engineering Leads, and Tech Leads to ensure alignment on quality goals and testing requirements across multiple Agile Release Trains. Functionally report to the Delivery Leads on Major initiatives.

• Test Process & Continuous Improvement: Drive best practices in test processes, tools, and methodologies. Ensure full adoption of testing tooling for planning, execution and reporting. Foster continuous improvement by regularly evaluating and optimizing the testing lifecycle to enhance efficiency and effectiveness.

• Reporting & Documentation: Prepare and deliver comprehensive test execution status reports and communicate results and risks to key stakeholders. Maintain thorough documentation of test plans, results, defects, and other critical test artifacts

• Test Data & Automation: Together with Product Managers and Product Owners, maintain the test data repository for their Product Area. In addition to that, continuously identify potential candidates for test automation and collaborate with the Tech Lead for QA Automation in order to prioritize tech enablers for upcoming PI-Plannings.

Who are you

• Solid experience (5+ years) in driving test planning, particularly in a multiple technology domain such as E-commerce/CRM/ERP rollouts. E-commerce fulfillment experience is mandatory.

• Understanding of SAP Commerce Cloud CCV2 (desired), SAP ECC SD/MM, and WM modules.

• Proven hands-on experience with end-to-end test execution, including SIT, UAT, and Smoke Tests.

• Exposure to both manual and automated test execution methods, including experience in driving test automation initiatives.

• Strong understanding of on-prem solutions, API integrations, and cloud-native solutions (AWS, Azure, etc.).

• Experience working in a Scaled Agile Framework (SAFe) environment and with Agile Release Trains is highly preferred.

• Ability to functionally manage Test Engineers, guiding them through testing phases while maintaining accountability for the overall test process.

• Strong knowledge of acceptance criteria and the ability to ensure that they are met at every stage of the testing process.

• Excellent communication and interpersonal skills, with the ability to work cross-functionally and influence stakeholders at all levels.

• Experience with test management tools (e.g., Jira, TestRail) and version control systems.

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience.

• Certifications in Software Testing (e.g., ISTQB, SAFe) are a plus.

• Exposure to cloud-based testing and experience with tools like Selenium, JUnit, and TestNG is advantageous.

This is a full-time position, based in Bangalore, India.

Why work for Electrolux?

• Build at scale: Lead the development of mission-critical digital commerce experiences used by thousands of customers daily.

• Own the architecture: Influence core technical decisions and help evolve our platform for high scalability, resiliency, and flexibility.

• Modern tech stack: Work with cutting-edge tools in cloud, commerce, and full-stack engineering.

• Empowered leadership: Drive strategy and execution while mentoring a world-class engineering team.

• Growth and impact: Join a high-growth company with a culture that values engineering excellence, innovation, and transparent leadership.

As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you!