QA Lead (Salesforce Commerce Cloud)

About Us

Concord isn't your typical consulting firm; we're an execution-focused company passionate about delivering results. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize product offerings through seamless integration, optimization, and activation of technology and data.

Our services and solutions include Digital Experience (Salesforce, Headless Commerce, UI/UX), Data and Analytics (Snowflake, Databricks, Martech Analytics), and Engineering and Application Services (Application Modernization, Greenfield Apps, Portal Buildout, etc.).

About the Role

We’re looking for a QA Lead with deep experience in Salesforce Commerce Cloud (SFCC) to lead our quality assurance efforts on cutting-edge eCommerce platforms. In this role, you’ll guide a team of testers, implement robust automation frameworks, and ensure our clients launch high-quality digital experiences.

What You’ll Be Doing

• Lead and mentor the QA team across unit, UI/UX, defect, system, and integration testing for SFCC-based sites
• Design and maintain automated test scripts and frameworks using tools like Cypress and Selenium
• Collaborate closely with developers, designers, business analysts, and PMs to ensure top-tier product quality
• Own the test planning and execution process for new features and updates
• Conduct functional, regression, and performance testing
• Identify, report, and manage defects in a timely and efficient manner
• Coordinate testing across vendor applications and various Salesforce Clouds
• Provide QA sign-off prior to deployment
• Continuously evaluate and improve QA processes

What We’re Looking For

• 10+ years of experience in QA, with 3+ years focused on Salesforce Commerce Cloud (SFCC)
• Proficiency in e-commerce testing, with a strong understanding of SFCC features and architecture
• Experience with test management tools like Zephyr
• Hands-on experience with Cypress and Selenium
• Knowledge of e-commerce best practices and cross-platform testing
• Strong problem-solving and analytical skills
• Excellent written and verbal communication skills
• A collaborative mindset with the ability to lead and inspire a team
• Ability to work independently and proactively in a hybrid work environment

What We Offer

• Health, Dental, and Vision Insurance: Comprehensive coverage to support your well-being.
• Employer Contributions to Health Savings Accounts (HSA): Helping you save for medical expenses.
• Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a $200 Lifestyle Spending Account (LSA).
• Disability Insurance: Short- and long-term coverage, fully paid by the employer.
• Life and AD&D Insurance: Employer-provided coverage, with options for additional voluntary coverage.
• Paid Time Off (PTO) and Holidays: PTO and paid company holidays.
• Employee Assistance Program (EAP): Access to personal and professional support resources.
• Career Growth Opportunities: Pathways for advancement and skill development.
• Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.

Additional Information

• Location: Denton, TX. Hybrid 2 days on site.
• Employment time: full-time permanent hire with Concord. Open to contract if preferred.
• Targeted start: June 2025
• Requirements: must be authorized to work legally in the US without sponsorship, now or in the future.
• Annual salary: $120,000 to $130,000

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More than just a consulting firm, Concord is an execution company helping clients enhance customer experience, optimize operations, and differentiate product offerings. From digital transformation and legacy modernization to domain-driven design, we deliver real solutions for the problems our clients face. Join one of the fastest growing consulting firms in the Midwest!

Our core capabilities work together to help companies untangle their toughest business and technology challenges: Business Strategy & Alignment, Digital & User Experience, Cloud Applications & Integration, Data Solutions & Analytics, Quality Engineering, and Information Security.

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