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QA Manager

IDT
On-site
Tbilisi, Georgia
Test Manager
We are on a quest for a transformative QA Manager to steer one of IDT core domains through a pivotal quality evolution. This role demands a visionary leader capable of guiding and unifying teams dispersed across the globe. The ideal candidate thrives in a dynamic, agile environment and is committed to elevating standards of excellence across all facets of quality assurance.

The mobile application, which includes International Calling, Mobile Top-up, and Money Transfer services, supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.

Primary responsibility:

    • People Management:
    • Lead and mentor a team of QA engineers, fostering a culture of growth and development.
    • Conduct performance reviews, set objectives, and support career progression.
    • Recruit, hire, and retain talent.
      • Processes & Collaboration:
    • Implement and measure quality metrics
    • Own test planning and readiness
    • Support release readiness
      • Technology & Quality Excellence:
    • Oversee the evolution of test automation frameworks
    • Ensure appropriate balance of automated and manual testing
    • Drive adoption of best practices
    • Stay current with QA trends and tooling
      • Strategic leadership:
    • Act as the voice of quality in leadership discussions
    • Partner with Engineering Managers and Product Owners
    • Contribute to capacity planning
    • Advocate for early QA involvement in product and technical design

Requirements:

    • At least 3 years of experience managing QA engineers across multiple Agile product teams, ideally in fast-paced, cross-functional environments.
    • Strong foundational experience as a hands-on QA or test automation engineer, with a deep understanding of both manual and automated testing strategies.
    • Proven expertise in quality engineering practices such as test automation, CI/CD integration, risk-based testing, release readiness, defect triage, and root cause analysis.
    • Experience defining and driving QA strategy across teams, including alignment on testing scope, tooling, and processes, in close collaboration with Engineering and Product counterparts.
    • Deep understanding of iOS and Android operating systems and platform-specific requirements (e.g., App Store and Google Play guidelines).
    • Proficiency in mobile app testing β€” including UI, UX, functional, regression, smoke, and exploratory testing β€” across real devices and simulators/emulators.
    • Demonstrated ability to prioritize and lead quality initiatives across multiple teams, balancing short-term release goals with long-term quality improvements β€” even in high-pressure or ambiguous situations.
    • Track record of hiring, mentoring, and developing high-performing QA engineers.
    • Strong analytical and problem-solving skills.
    • Excellent communication and collaboration skills.
    • Good level of English (B2 or higher).
      • Would be nice to have:
    • Experience with Analytics, Marketing tools (e.g. Amplitude, Kochava, Braze, Crashlytics)

Our technology stack:

    • AWS
    • K8S
    • Terraform
    • Java / Go
    • NoSql (Couchbase, MongoDB)
    • Jenkins / ArgoCD

We are pleased to offer:

    • Modern offices with free parking in the very center of Minsk or Chisinau.
    • Onsite or hybrid work opportunity.
    • Really good hardware.
    • An exciting and challenging job with talented people around.
    • Great learning and growth opportunities.
    • Compensation for professional training, seminars, and conferences (Moldova DevCon).
    • First-class English lessons.
    • More perks for the Minsk and Chisinau office full-time employees.
    • Remote work is possible for B2B ($, gross).
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.Β 
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IDT is not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
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Our flagship brand, Boss Revolution, offers Money Transfer, International Calling, and Mobile Top-Up services and supports IDT’s mission of enabling people to keep in touch and share resources with family and friends worldwide.

Apply now
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