QA Manager

biBerk is part of Berkshire Hathaway Direct Insurance. We build and operate digital insurance products and platforms that help small businesses get covered quickly and confidently. Our teams partner across Product, Engineering, and Operations to deliver reliable releases, protect customer experience, and continuously improve how we build software.

The QA Manager owns quality delivery for one or more product domains and leads a team of QA professionals across manual and automated testing. This role drives modern quality practices including shift-left, TDD/BDD, automation strategy, and risk-based testing. The QA Manager ensures predictable release readiness, strong stakeholder communication, and measurable improvements to SDLC throughput and defect leakage.

Job Responsibilities 

• Lead and develop QA team members through hiring, onboarding, coaching, performance management, and career progression.
• Establish and enforce quality standards across the SDLC, including shift-left practices, test strategy, and definition of done.
• Partner with Product Owners, Business Analysts, and Engineering Managers to ensure acceptance criteria are testable and complete before development begins.
• Drive BDD/TDD adoption using Gherkin-style scenarios and promote early test design and peer reviews.
• Own automation direction for the domain, including prioritization, coverage targets, tagging strategy, and CI/CD execution gates.
• Oversee test planning and execution for functional, regression, end-to-end, integration, API, and exploratory testing.
• Implement and maintain quality reporting, dashboards, and metrics (coverage, cycle time, defect trends, escaped defects, flakiness, environment constraints).
• Manage risk proactively by identifying gaps, raising blockers early, and proposing mitigation plans with clear timelines.
• Coordinate with cross-team QA leads and shared services (automation COE, performance, accessibility) to align standards and reduce duplication.
• Ensure compliance with audit needs for traceability (requirements to tests to defects), documentation hygiene, and release evidence.

• 8+ years in software quality assurance with 3+ years in QA leadership (manager or lead-of-leads).
• Experience delivering quality in Agile environments (Scrum and or Kanban) with strong SDLC governance.
• Hands-on understanding of modern test automation and frameworks (UI and API). Experience with Playwright strongly preferred.
• Experience with test management and work tracking tools (Azure DevOps preferred) including test plans, test case design, and defect workflows.
• Strong ability to translate business requirements into robust test scenarios, including negative paths and edge cases.
• Experience implementing shift-left practices (early test design, BDD, TDD collaboration) and improving cross-functional behavior.
• Excellent written and verbal communication, including executive-ready updates and stakeholder management.
• Insurance domain experience (commercial lines, small business, policy workflows, quoting, underwriting, endorsements, documents) preferred.

About Us

biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company (""BHDIC""), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include:

• Medical (PPO/HDHP), vision, disability, and life insurance.
• Enhanced dental plan with orthodontia coverage in addition to a standard plan.
• Generous PTO plan for all benefit-time eligible employees.
• Paid company holidays and 4 floating holidays.
• Paid parental leave.
• Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
• Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
• Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
• Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
• Voluntary benefits that include accident, critical illness, and hospital indemnity.
• Employee discount and rewards program on travel, tickets, electronics, home, and more.

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $130,000 to $160,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.