QA Manager

Role Summary

Site Lead for all Quality Control activities and localisation support activities. Responsible to

oversee operations and products (Raw Materials, intermediates, and Final) are meeting customer and industry standards / requirements.

Internal contacts:

• Communication: -Intercompany stakeholders, LZAI functions.

External contacts: -

• Analytical instruments OEM/service providers.
• The customer and raw material vendors.
• Laboratory utility vendors.

RESPONSIBILITIES:

First point of contact / site champion accountable for customer QP (Quality Product) complaint investigation and communications. Responsible to engage anyone necessary at the site to resolve, correct, and to prevent reoccurrence of the Quality Product Complaint.

Drive department compliance with environmental, health and safety standards and performance.

Responsible for implementation of Corporate Quality Strategy and policies at the site through indirect reporting to Corporate QA.

Ensure that leading / lagging targets, objectives & KPI performance is achieved.

Ensure all QC activity/tasks are value-assessed, prioritized, in alignment with corporate, plant, and department objectives, deliverables.

Ensure resources are optimally staffed to ensure all priorities are addressed in an efficient and timely manner.

Lead with excellence in the oversight of Operation/capital Expenses for his/her department in an intentionally controlled and proficient manner with a continuous improvement mindset.

Testing capability development/upgradation based on business need.

Accountable for the NCM and Corrective Action Processes for the QC lab, and ensure they are prioritized and progressing without delays.

Support unit/plant operations and corporate initiatives with QC personnel, time, and resources.

Lead and develop self-directed work teams in all areas of influence by coaching, enabling, developing, and mentoring all direct reports.

Empower and encourage direct reports to make calculated and well-informed data-based decisions on a regular interval through one-on-one interactions.

Actively spend time in the lab observing, encouraging, and leading the use of CI tools/methodologies.

Accountable to conform and comply with all QA, HSES policies and procedures

REQUIREMENTS (education, experience, competencies and specific job requirements):

Required Expertise / Knowledge / Skills

• Post graduate/PhD in Chemistry from a recognised university.

• Minimum 15 year of experience in testing of lubricants, additives, chemicals, preferably in MNC environment.

• Sound knowledge of analytical testing instruments, wet analysis. Experience in laboratory blending/synthesis.

• Strong analytical and problem-solving ability.

• Sound knowledge / certification of ISO systems and statistical analysis.

• English communication.

• Computer -Software skills: - Adequate fluency with MS Office, proficient in SAP QM module.

• Execution of other work in consultation with plant manager.

• Exposure to workplace management tools like 5S will be advantage.