QA Manager

We are representing a fast-growing and innovative food production company seeking an experienced Quality Assurance Manager to oversee the quality assurance and operational processes across multiple production lines. This is an exciting opportunity for a leader with a strong background in food safety, quality management, and team leadership to join a collaborative and stable work environment.

Role Overview:
As the Quality Assurance Manager, you will oversee the quality assurance processes for four product lines and a portfolio of 250 products. Your role will be instrumental in ensuring that all products meet the highest quality and regulatory standards, and you’ll work closely with cross-functional teams, including production, sales, and procurement. Additionally, you will prepare for regulatory audits, ensuring continued compliance and protecting the company’s reputation in the industry.

Key Responsibilities:
Operations Oversight:

• Lead quality assurance for multiple product lines, including private-label packaging for high-profile retail clients.
• Supervise production operations across automated production lines, including managing day shifts and overseeing overnight shifts during peak seasons.
• Oversee production line efficiency, troubleshooting issues, and ensuring quality standards are consistently met.

Team Leadership:

• Oversee a team of 50 floor employees (20 full-time staff and agency workers) in a fast-paced, automated environment.
• Guide a team of 3 direct reports including QA Technicians and a Senior Documentation Specialist, fostering a culture of high performance.
• Provide leadership and support to ensure your team meets and exceeds performance standards.

Regulatory & Compliance Management:

• Ensure timely and accurate reporting for both Canadian and U.S. regulatory compliance.
• Lead efforts in preparing for the BRCGS audit, collaborating with external consultants to ensure successful certification.
• Act as a liaison for client communication, particularly regarding product quality, while protecting the company’s brand and reputation.
• Collaborate with procurement teams to ensure strong vendor relationships and adherence to quality standards.

Food Safety & Quality Management:

• Utilize your expertise in food safety and microbiology to ensure products meet best-in-class safety standards.
• Oversee microbiological testing and biological analysis to maintain product safety.
• Lead or actively participate in audits, ensuring compliance with BRCGS and other certification standards.

Cross-Department Collaboration:

• Work closely with sales, procurement, and other departments to align quality initiatives with business objectives and maintain smooth operations across all areas of the business.

Qualifications & Fit:

• Industry Experience: A strong background in food packaging or related industries.
• BRCGS Standards: Hands-on experience with BRCGS standards, and proven experience in preparing for audits.
• Food Safety Expertise: Extensive knowledge in microbiological testing, food safety protocols, and quality management systems.
• Audit Leadership: Experience leading or participating in audits, ensuring compliance and certification success.
• Documentation & Communication Skills: Exceptional documentation skills and experience working across teams. Strong verbal and written communication, especially in managing external relationships with clients.
• Leadership & Critical Thinking: A demonstrated ability to lead teams effectively, make decisions independently, and think critically in fast-paced, high-pressure environments.

Culture & Benefits:

• Collaborative Environment: A strong emphasis on team bonding, including regular lunches and social events, to foster a sense of community within the company.
• Stability: Benefit from a stable, experienced team that ensures smooth operations on the production floor.
• Compensation & Bonuses: Enjoy a competitive salary plus quarterly bonuses tied to BRC scores and production performance, offering additional incentives for delivering high-quality work.

If you're passionate about food safety, quality assurance, and team leadership and are ready to make an impact in a growing company, we encourage you to apply for this exciting opportunity. Join a dynamic team and help shape the future of food production at an innovative company committed to quality and excellence.

Apply today!