QA Manager

Company Description

About Gousto

Here at Gousto, we’re on a mission to become the UK & Ireland’s most loved way to eat dinner, and for every meal to leave the planet better off. We’re changing the way people shop, cook and eat food at home. It’s an incredibly exciting time to join our team, and we’re a friendly bunch!

We’re proud to be one of the fastest-growing companies in the UK. Powered by data and a love of food, we’re a recipe box company disrupting the sector, passionate about our diverse team and our customers.

All of our people contribute to Gousto’s success, and we’re committed to creating an inclusive environment where everyone can thrive. Our guiding values, Dream, Deliver, Care, reflect our commitment to innovation, speed, and respect for the people we work with.

Job Description

Job Title: QA Manager
Shift Pattern: Monday to Friday, 8:00 to 16:00
Location: Warrington, on-site. 

We’re looking for a QA Manager to lead our Quality Assurance function at our Warrington site. Reporting to the Group Technical Manager, you’ll play a pivotal role in ensuring food safety, product quality, and compliance with BRC standards.

You’ll oversee our Quality Management System (QMS), allergen management, hygiene standards, and GMP improvements, working closely with operational teams to maintain and enhance standards. This is a hands-on leadership role, managing a team of QA and Hygiene Supervisors and Operatives, while acting as deputy to the Group Technical Manager when needed.
 

Core Responsibilities

• Lead and manage the site Quality Assurance function, ensuring compliance with BRC, HACCP, legal, and customer requirements
• Oversee and maintain the site QMS, allergen management, pest control, and internal auditing programmes
• Manage and develop a team of Supervisors and Operatives, fostering performance, training, and engagement
• Collaborate cross-functionally to drive GMP, food safety, and product quality improvements
• Act as deputy to the Group Technical Manager, providing site leadership and decision-making when required
• Lead investigations into non-conformances, complaints, and incidents, ensuring effective corrective actions
• Prepare for and support site audits, ensuring ongoing readiness for BRC, customer, and regulatory inspections
• Guide and support hygiene standards, working closely with the Hygiene Supervisor and team
• Analyse quality and food safety data to identify trends, risks, and improvement opportunities
• Represent the Technical team in projects, meetings, and initiatives, ensuring food safety and quality remain top priorities
   

Who You Are

• Experienced leader with proven success managing multi-level teams and cross-functional relationships
• Skilled in maintaining and developing Food Safety & Quality Management Systems to BRC standards
• Strong knowledge of HACCP, allergen management, and food safety risk assessment
• Experienced in auditing, non-conformance management, and root cause analysis
• Understanding of hygiene standards, cleaning processes, and hygiene supervision
• Proficient in GMP auditing and continuous improvement initiatives
• An analytical mindset with the ability to interpret data and identify improvement opportunities
• Excellent communicator with strong influencing skills at all levels
• Highly organised with great attention to detail
• Competent in Google Workspace and other relevant software

Qualifications

• Degree in Food Science, Food Technology, Microbiology, or related field (or equivalent)
• Level 3 HACCP certification
• Level 3 Food Safety certification
• Auditor qualification

Additional Information

Whether it’s creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. Across our business, we lead with inclusivity and strive for equality in all we do; working hard to ensure Gousto is an environment where you can be totally yourself.

Everyone is welcome, and we’re looking for applications from people of all backgrounds and experiences.

Excited but wondering if you tick every box? We recommend applying anyway so that we can review your profile. And, if you’re in a job share, why not just apply as a pair?

We want to enable you to do your best work, and if you require flexibility, please talk to us about it.

If you have a disability that you’re worried will affect you during the interview process, please let us know and we will do our best to help you feel comfortable.

We’d love it if you could submit your application online. If you require an alternative method of applying, please let us know.