QA Manager/Supervisor – Automotive / Suspension / Air Spring

Position Summary

We are seeking a highly skilled QA Manager/Supervisor to lead and oversee our plant Quality Management System (QMS) for suspension arm and air spring products. This role ensures full compliance with IATF 16949 and customer-specific requirements, driving continuous improvement in product quality, process reliability, and customer satisfaction.

Key Responsibilities

• Lead the implementation, maintenance, and continuous improvement of the plant QMS in compliance with IATF 16949 and customer-specific requirements.

• Manage quality assurance activities for suspension arm and air spring product lines, ensuring adherence to industry standards and customer expectations.

• Oversee Advanced Product Quality Planning (APQP), including PFMEA, Control Plans, Process Flow Diagrams, and PPAP approvals.

• Plan and conduct internal, customer, and third-party audits; track and close findings while driving system improvements.

• Facilitate structured problem-solving for customer complaints and internal non-conformances using 8D, 5Why, and Fishbone methodologies.

• Monitor and analyze key quality metrics, including PPM, Scrap Rate, First Time Quality (FTQ), and Warranty Returns, and implement improvement actions.

• Coordinate supplier quality activities with Supplier Quality Engineers (SQE), including audits, development, and performance monitoring.

• Lead quality improvement projects to reduce Cost of Poor Quality (COPQ) and enhance process excellence.

• Prepare and present quality performance reports to management and customers, communicating status, risks, and initiatives clearly.

• Foster a culture of quality, teamwork, and accountability across QA engineers and cross-functional teams.

Qualifications Required

• Bachelor’s degree in Engineering (Mechanical preferred) or related technical field.

• Extensive knowledge of IATF 16949, APQP, PPAP, Measurement Systems Analysis (MSA), and Statistical Process Control (SPC).

• Proven leadership experience managing QA engineers or quality teams in an automotive manufacturing environment.

• Strong analytical and problem-solving skills with expertise in root cause analysis (8D, 5Why, Fishbone, etc.).

• Excellent communication and interpersonal skills for effective collaboration with customers and cross-functional teams.

• Ability to manage multiple priorities and drive results in a fast-paced environment.

Preferred Qualifications

• Advanced degree or professional certification in quality management (e.g., CQE, CQA, Six Sigma).

• Experience with customer and third-party audits in the automotive sector.

• Familiarity with suspension and air spring manufacturing processes.

• Proficiency with quality management software and data analysis tools.

Work Environment

• Automotive manufacturing facility specializing in suspension and air spring components.

• Fast-paced, team-oriented environment with frequent customer and supplier interactions.

• May require flexible hours and occasional travel to customers or suppliers.

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