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Senior QA Lead – Salesforce CPQ & Lead-to-Order Transformation

Jade Global
1 day ago
Full-time
On-site
Pune, Telangana, India
QA Lead
Senior QA Lead – Salesforce CPQ & Lead-to-Order Transformation1

Key Responsibilities

QA Strategy & Leadership

  • Define and implement enterprise QA strategy for Salesforce Lead-to-Order programs

  • Establish quality governance models aligned to enterprise delivery standards

  • Lead both onshore and offshore QA teams (20–30% / 70–80% model)

  • Drive AI-enabled testing strategy leveraging Tosca (preferred), Copado, and Xenon accelerators

Salesforce Testing Oversight

  • Lead testing efforts across:

    • Salesforce CPQ

    • Sales Cloud

    • Service Cloud

    • ERP and eCommerce integrations

  • Ensure coverage across Lead to Opportunity, Quote to Order, and Order to Cash lifecycles

  • Oversee integration, regression, automation, and UAT cycles

Agile & Program Governance

  • Lead QA participation in Agile ceremonies (Sprint Planning, Daily Standups, Retrospectives, Release Planning)

  • Collaborate with Product Owners, Business Analysts, and Development teams

  • Manage defect triage, risk assessment, and quality metrics reporting

  • Ensure release readiness and production deployment validation

Automation & Tools Management

  • Coordinate automation teams using Tosca (preferred) and Copado

  • Implement CI/CD-aligned testing strategies

  • Drive continuous improvement in test coverage and automation efficiency

  • Utilize Jira, Azure DevOps, Confluence, MS Project, and Excel for tracking and reporting

Required Experience & Skills

  • 12-14 years of QA leadership experience

  • Extensive experience in Salesforce CPQ, Sales Cloud, and Service Cloud

  • Proven experience testing ERP and eCommerce integrations

  • Strong knowledge of Lead-to-Order and Order-to-Cash business processes

  • Expertise in both Waterfall and Agile methodologies

  • Hands-on experience with:

    • Jira

    • Azure DevOps

    • MS Project

    • Confluence

    • Excel

  • Experience managing Tosca (preferred) and Copado automation teams

  • Strong stakeholder communication and cross-functional coordination skills

Preferred Qualifications

  • Experience working with global enterprise clients

  • Background in AI-driven testing frameworks for Tosca (preferred)

  • Experience in Salesforce Summit Partner environments

  • Certifications in Salesforce, Agile, or Testing frameworks (ISTQB preferred)