Senior SQA Analyst

The Division: 
 TouchPoint, a product of Constellation HomeBuilder Systems, is a modern web portal for residential homebuilding contractors, trades and suppliers to manage and track their orders, payments, and schedules for any Constellation builder they work with.  
Constellation HomeBuilder Systems is a division of Perseus, an Operating Group of Constellation Software Inc., a leading provider of software and services to a select group of public and private sector markets. 
 
The Position: 
We are seeking a Senior SQA Analyst professional with significant expertise in manual testing to work as an extension of the R&D team and help ensure the high-quality and timely delivery of projects of long-term significance. Working out of the Contour Software Karachi resource center office, the successful hire will collaborate with Pakistan and Northern America team members. 
 
Required Qualifications & Skills:  

• University degree in Computer Science, Information Systems, or related discipline. 

• 5 to 8 years of professional QA experience with customer-facing enterprise applications. 

• Strong experience and proficiency in manual testing, approaches, and test planning. 

• Experience and proficiency in database knowledge, testing and SQL query writing. 

• Knowledge and experience of API testing. 

• Strong test documentation, test management, test execution, and reporting skills. 

• Strong ability to think outside the box for testing applications. 

• Experience with necessary testing tools such as bug tracking tools/applications (e.g., Azure DevOps/Jira/Confluence). 

• Strong interpersonal, written, and verbal communication skills (English). 

• Strong ability to understand business processes and logic. 

• Strong ability to escalate issues to the relevant teams in a timely manner. 

• Ability to perform comfortably in a fast-paced, deadline-oriented agile environment with distributed team structure. 

• Ability to work independently, and vocal enough to bring up his/her ideas and concerns at the right time in front of the right audience in the right manner. 

• Strong problem solving and analytical skills with a mindset to troubleshoot and identify the problem.  

• Team player with positive attitude of let’s do/achieve together. 

Nice to Have: 

• Ability to work with automation tools and perform scripting. 

Responsibilities: 

• Understand/absorb business domain/product/requirements. 

• Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential project risks. 

• Design, develop & maintain Test Cases/Scripts for multiple releases. 

• Configure and maintain testing environments for multiple executions. 

• Perform Functional, Regression, Integration, System & Performance level testing and/or any manual testing as needed. 

• Ensure software defects are collected and tracked consistently with the agreed-upon documentation scheme and report defects to the project team as appropriate. 

• Report recommendations or alternatives that address existing and potential areas of improvement. 

• Liaison with product developers and technical support specialists regarding product issues. 

• Work closely with development counterparts throughout the SDLC to ensure high-quality deliverables. 

• Maintain up-to-date QA/Process/Product related artifacts. 

• Maintain awareness of the progress and status of all quality teamwork being undertaken, report, and advise the management on the recommendations. 

• Make recommendations and assist the Team Lead/Manager with the internal continuous process improvement program. 

• Contribute to product and process improvements and refinement of QA best practices. 

• Performance Competencies (Non-Technical Skills): 

• Dedicated, positive, and enthusiastic attitude. 

• Professional and respectful communications with staff. 

• Excellent communication skills, both written and verbal. 

• Autonomous and self-motivated, with a strong work ethic. 

• Demonstrate dynamic problem-solving skills. 

• Cooperate, collaborate, and work toward common goals with others. 

• Adhere to all Company policies and procedures.