Software QA Analyst

Who we are: 

Reliable Controls is dedicated to reducing the carbon footprint of buildings around the world. Our team specializes in the design, development, and assembly of building automation controls and software programs. We're working hard to create solutions for building operators to enable the vision of Net-Zero Emissions by 2050.   

We align ourselves with the right people and empower them in the right ways. An established company based in Victoria, BC, we nurture a strong culture of communication, trust, and collaboration. Embracing a work–life balance, promoting continuous learning, and celebrating our achievements are a few of the ways we show our enduring commitment to employees.  

Your mission: 

As a Software QA Analyst you will play a key role in ensuring the quality, reliability, and usability of our software products. Beyond executing tests, you’ll think critically about the user experience, analyze risks, and proactively shape testing strategies that support product success.

Working closely with developers, product owners, and cross-functional teams, you will act as a strong voice for quality by clearly communicating issues, asking thoughtful questions, and helping guide better decisions. Reporting to the Software QA Supervisor, you’ll contribute to both product-level testing and broader QA initiatives, helping elevate our overall testing practices. 

Please note, we are hiring for two positions: a Software QA Analyst (Level 1) and a Software QA Analyst (Level 2). Final leveling will be based on each candidate’s experience and skillset as assessed throughout the interview process.

In this role you will: 

• Develop, execute, and improve test plans for new features and products  

• Perform manual testing, with some automated testing  

• Analyze requirements and define clear, testable acceptance criteria  

• Identify, document, and communicate defects with clarity and context  

• Troubleshoot issues to determine root cause and assess impact  

• Perform regression testing to ensure existing functionality is not impacted  

• Contribute to improving QA processes, tools, and test strategies  

• Participate in Agile ceremonies and collaborate with cross-functional teams  

• Coordinate testing efforts and help facilitate discussions to resolve issues  

• Proactively plan and prepare testing activities in advance of development  

• Actively share knowledge with team members and contribute to a culture of continuous learning  

 This role might be right for you if you have: 

• Software QA Analyst (Level 1): 1+ years of experience in Software QA or a related field  

• Software QA Analyst (Level 2): 5+ years of experience in Software QA or a related field 

• Post-secondary education in a STEM field (e.g., Computer Science, Engineering, Mathematics, or similar) 

• Experience writing test plans, executing tests, and assessing defects in software 

• A keen eye for detail with the ability to isolate problems to repeatable steps 

• A firm understanding of web and desktop application environments 

• Agile software experience (Scrum, Kanban) 

• Excellent written and verbal communication skills 

• Experience with automated acceptance testing 

• General networking skills (setting up and troubleshooting networks)
   

 
You’ll be successful in this position if you: 

• Communicate clearly and confidently, both verbally and in writing  

• Are proactive, self-directed, and able to work independently without micromanagement  

• Think critically, ask thoughtful questions, and challenge assumptions when needed  

• Approach testing from a user perspective and provide meaningful, analytical feedback  

• Take initiative and look for ways to improve processes and outcomes  

• Are comfortable collaborating across teams and tactfully advocating for quality  

• Demonstrate curiosity, adaptability, and a desire to grow your career in QA 

What we offer: 

Competitive Compensation & Rewards:  

• Level 1: The compensation band for this role is $57,666 – $88,717 CAD annually. Please note that the hiring range for this position is $66,537 - 72,747 CAD. Final compensation will be determined based on experience, skills, and internal equity.  

• Level 2: The compensation band for this role is $65,265 – $100,408 CAD annually. Please note that the hiring range for this position is 75,306 - 82,334 CAD. Final compensation will be determined based on experience, skills, and internal equity.  

• A competitive extended health and dental plan for you and your family 

• A yearly RRSP contribution on the company’s behalf, plus employee contribution matching to support your financial growth 

• An annual profit sharing bonus that recognizes your contributions to our growth 

• A salary that is based on market data and reviewed annually, with merit increases and cost-of-living adjustments 

Work–Life Balance & Flexibility: We know quality work comes from a balanced life. That’s why we offer generous paid time off and hybrid work options whenever possible. 

Health, Wellness & Community: Your well-being matters. Enjoy access to free on-site gyms at both Victoria locations, along with social events nearly every month. Prefer green commuting? You’ll even be paid for choosing sustainable transportation. 

Learning, Mentorship & Growth: We offer $2,000 per year reimbursement for learning and development related to your role, mentorship from experienced team members, and development pathways to help you grow. 

Recognition & Celebration: We celebrate excellence with awards and recognition for both long service and outstanding achievements. At Reliable Controls, success is a team effort, and we make sure it’s shared and celebrated. 

Purpose-Driven Innovation: At Reliable Controls, innovation means creating sustainable, meaningful solutions that make buildings smarter and the world greener. Every project you work on contributes to a legacy of environmental responsibility and global impact. 

At Reliable Controls, we believe that a wide range of perspectives, experiences, and backgrounds make us stronger as a company and as a community. Reliable Controls is proud to be an equal opportunity employer, and we’re committed to fostering diversity, equity, inclusion, and belonging in every aspect of our organization. 

When applying for a role, we recognize that each person’s career path is unique. Even if your experience doesn’t perfectly match every listed qualification, we encourage you to apply. We value potential, passion, and alignment with our values as much as direct experience. 

We’re also dedicated to ensuring that every candidate enjoys a comfortable, respectful, and accessible interview experience. If you require any accommodation during the hiring process, please let us know. 

Let’s connect!