Test Lead

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Test Lead do?

As a Test Lead at Fiserv, you will lead quality planning and test execution for Digital and Mobile Banking solutions delivered to clients in international markets. You will work closely with development technical leads, scrum teams, and client stakeholders to define test approaches, coordinate complex testing activities, and improve release quality across multiple workstreams. Your work will help reduce delivery risk, strengthen testing practices, and support reliable product outcomes.

What you'll do:

• Understand, communicate, and execute the scope of testing required to support project objectives and business capabilities
• Partner with development technical leads to understand feature design and define test approaches and high-level test plans for scrum team execution
• Review test plans, manage post-design scope changes, and resolve testing issues throughout the software development life cycle
• Plan and execute integration testing with third-party systems and validate end-to-end workflows across dependent platforms
• Develop and maintain testing artifacts that support traceability, delivery methodology, and quality reporting
• Lead defect validation, triage, and resolution activities, and analyze root causes to identify trends and support process improvements
• Provide technical guidance and support to quality assurance team members across testing activities and software development life cycle stages
• Build effective working relationships with development, quality assurance, and client teams to improve collaboration and delivery outcomes

Experience you'll need to have:

• 10+ years of experience in software testing, including test planning, execution, defect management, and reporting
• 5+ years of experience testing Digital Banking, Mobile Banking, or related financial services applications
• 5+ years of experience defining test strategies, reviewing test plans, and coordinating quality activities across multiple scrum teams, projects, or release cycles
• 3+ years of experience performing application programming interface (API) testing using Postman, SoapUI, Fiddler, Charles, or similar tools
• 3+ years of experience testing native mobile applications with knowledge of mobile testing techniques, operating system behavior, and device compatibility considerations
• 3+ years of experience planning and executing integration testing with third-party systems in complex application environments
• Experience leading program-level defect triage, managing quality risks, and driving continuous improvement across testing processes
• Bachelor's Degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent combination of education, related experience and/or military experience

Experience that would be great to have:

• Experience leading testing strategy across program or multi-project delivery models
• Experience planning quality assurance activities across multiple release cycles
• Experience coaching quality assurance team members on testing approaches and execution practices
• Experience in banking domains or core banking platforms

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Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.