Test Manager
Important Information
Location: Kuala Lumpur
Experience: 8-10 years
Job Mode: Contract
Work Mode: On-site
Job Summary
Test Manager to lead the overall test strategy, planning, and execution for software delivery projects. The Test Manager will oversee testing teams, manage resources, define quality benchmarks, and ensure that products meet organizational and customer expectations. This role requires strong leadership, strategic thinking, and deep technical knowledge of testing tools and methodologies.
Responsibilities & Duties
- Lead and Manage Testing Team:Oversee a team of software testers, ensuring efficient and effective testing activities.
- Define Testing Requirements:Collaborate with business analysts, developers, and stakeholders to define testing requirements and objectives.
- Test Planning and Strategy:Develop and implement comprehensive test plans and strategies tailored to the banking trade system, incorporating Agile practices.
- Quality Assurance:Ensure compliance with banking regulations, security policies, and industry best practices.
- Test Execution:Lead the execution of planned test cases, ensuring all test results are correctly recorded and analyzed.
- Defect Management:Track, report, and manage defects throughout the testing lifecycle.
- Stakeholder Communication:Act as the main liaison between the testing team and other internal and external stakeholders.
- Continuous Improvement:Present test improvements and developments in daily progress meetings, including planned vs. actual progress.
- Vendor Management:Oversee test service providers to ensure smooth test execution, compliance, and high-quality deliverables.
- Reporting:Provide Daily Dashboard based on reports and metrics, test progress, and defect status.
- UAT Initiatives:Conduct initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Work with project managers, UAT professionals, and users to design and implement appropriate scripts/plans/report for an application testing strategy/approach.
- Collaboration:Work closely with key stakeholders to understand business and functional requirements to develop test plans, test cases, and scripts.
- Training:Train personnel in software testing methodology and provide guidance and support to junior team members.
- Risk and Mitigation Plan Management:Develop and manage risk and mitigation plans to address potential issues and ensure smooth testing processes.
- Escalation and Risk Highlighting:Perform escalation and highlight potential risks to ensure timely resolution and proactive management.
Qualifications & Skills
- Education:Bachelor's degree in Information Technology, Business, Finance, or related disciplines.
- Experience:Minimum of 8-10 years in software testing or a closely related field, with at least 5 years in a managerial role.
- Certifications:ISTQB, PMP, or other relevant certifications.
- In-depth knowledge of Trade Finance business (open account, collections, letter of credit, guarantees, financing).
- Proficiency in test management tools (e.g., JIRA, ALM).
- Knowledge of SDLC, testing methodologies.
- Excellent planning and problem-solving skills.
- Strong communication and organizational skills.
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.