BPO Travel QA Manager

About the Position:
QA Manager - Travel (Cebu) | Onsite
Start Date: Immediate

Support Type: Voice

Work Setup: Onsite in Cebu

Shift & Rest Days: 24/7 schedule

Educational Qualification: Completed second year of college or a college degree

Work Experience:

• 3 to 4 years of experience as a QA Manager in a travel or telecommunications voice account
• Familiarity with quality improvement methodologies such as Lean Six Sigma, Kaizen, etc.
• Experience in direct client management
• Experience in retail or healthcare lines of business is not required or preferred