Business Readiness Test Lead

As part of a whole-of-business transformation, LeavePlus is seeking a highly experienced Business Readiness Test Lead to oversee the end-to-end testing of our new operating model. This role is critical in validating that all scheme components—systems, processes, stakeholder interactions, and compliance frameworks—are fully functional, integrated, and ready for service.

You will lead the development and execution of a comprehensive business readiness testing strategy that goes beyond digital solution testing, ensuring that the scheme operates as designed and meets its legislative, operational, and member-facing obligations.

Key Responsibilities

In this role, you will:

• Develop and maintain a holistic business readiness test strategy covering end-to-end workflows, scheme compliance, operational readiness, and non-functional requirements.
• Lead the execution of complex test scenarios across systems, processes, communications, and stakeholder interfaces.
• Validate scheme components including manual processes, escalations, decision-making pathways, and compliance checks.
• Facilitate User Acceptance Testing (UAT) and coordinate defect triage in partnership with the Digital Quality & Reliability Lead.
• Provide clear reporting on scheme readiness, residual risks, and quality metrics to leadership and governance forums.
• Ensure traceability between business requirements, test cases, and outcomes.
• Collaborate with internal stakeholders including Product Owners, Business Analysts, Compliance Officers, and Operations to ensure full coverage of business scenarios.
• Act as a trusted advisor and quality advocate across the transformation program.

About You

You are a strategic and analytical leader with a strong understanding of regulated environments and complex business processes. You bring:

• Proven experience leading business readiness and process testing in large-scale transformation programs.
• Deep knowledge of compliance and legislative testing requirements.
• Strong stakeholder engagement and facilitation skills.
• Ability to translate scheme rules and business processes into testable scenarios.
• Experience in operational readiness testing and UAT coordination.
• Excellent communication and reporting capabilities.

Desirable:

• Experience in government, statutory authority, or regulated industry contexts.
• Familiarity with compliance frameworks such as PSPF, ISM, ISO standards.
• Knowledge of data validation and reconciliation practices.
• Exposure to Agile delivery environments.

Qualifications:

• Bachelor’s degree in Information Technology, Business, or a related field.
• Minimum 7 years’ experience in software or business testing, with at least 3 years in a lead role.

Application Process: To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application and potentially welcoming you to our team at LeavePlus.