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Junior QA Engineer

OnlinePajak
Full-time
On-site
Jakarta, South Jakarta, Indonesia
Junior QA Engineer

Role Purpose:
Drive product quality by building robust QA processes, executing tests across web and mobile, and delivering clear, actionable bug reports. Collaborate with product and engineering teams to triage issues, analyze defect trends, and ensure a smooth, reliable user experience.


Responsibilities:

  • Build structured QA processes, documentation, and reporting
  • Define and maintain test cases, regression plans, and test environments
  • Create actionable bug reports, analyze defect trends, and lead issue triage with developers and product managers
  • Evaluate and implement QA tooling (e.g., Testrail, Jira integrations)
  • Act as the voice of quality, ensuring functional excellence and a smooth user experience
  • Design, execute, and maintain manual test cases for complex web and mobile features
  • Establish scalable test documentation and QA workflows
  • Perform exploratory, regression, UI, cross-browser testing, and API testing
  • Create detailed bug reports with clear reproduction steps
  • Collaborate with product and engineering to clarify requirements
  • Participate in sprint ceremonies, standups, backlog grooming, and retro
  • Analyze production issues and coordinate regression retests
  • Own QA metrics and defect trend analysis to guide product quality decisions
Requirements:
  • 2-4 years experience in QA for web-based SaaS or B2B platforms
  • Proven track record of independent test strategy development
  • Comfortable working in Agile/Scrum, fast-paced environments
  • Skilled in exploratory testing and root-cause analysis
  • Familiar with Jira, Testrail (or equivalent), API (Postman), basic SQL validation and test environments
  • Hands-on experience with test management tools
  • Experience with CI/CD and release testing workflows
  • Experience in web automation testing is a plus
  • Experience reporting, escalating, and clarifying bugs between cross-functional teams
  • Strong communication skills in English, spoken and written
  • Proactive, self-motivated, detail-oriented, and decisive