Lead QA Engineer

A Little Bit About Us!

At Snoonu, we believe that technology has the power to make anything possible.

Our Vision:
To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.

Our Mission: To radically transform how people live by leveraging technology to connect them with endless possibilities.

Values We Live By

• Be Customer Obsessed: “Focus on the customer and all else will follow.”

• Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”

• Be Curious and Creative:
  “We constantly innovate and create solutions to bring a lasting positive impact.”

• Lead by Example and Take Ownership:
  “Be the change you want to see and take ownership.”

• Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”

• It's All About People:
  “Be a team player; together we are stronger.”

What You’ll Do

As a QA Lead at Snoonu, you'll own the QA knowledge base, drive testing and release processes across our customer apps, backend, and internal services. This is a hands-on, process-focused role without direct people management, requiring extensive collaboration with QAs, Tech Leads, and Engineering Managers.

Testing Strategy & Process Improvement

• Lead and standardize testing strategy across all our teams and products—customer app, merchant web portal, driver app, shopper app, content team portal, and more. This includes supporting scopes of regress/smoke/uat scopes to be clearly defined, always actual and have described usage.
• Own test case management strategy covering: test case creation, review, execution, updates, automation, and maintenance—with responsibility for implementation across all teams, test case health metrics for coverage and automation status
• Take ownership of the release process and be responsible of release delivery dates
• Create and maintain a transparent quality metrics system tracking defect detection rates, regression testing duration, and other key indicators for quality improvement
• Create and maintain workload system to make sure all teams have enough QA resources to deliver their tasks
• Define automation strategies tailored to each product and team's specific needs and development cycles
• Drive continuous process improvement through regular feedback from QA teams and feature leads
• Participate in QA hiring and develop methodology for skill assessment and professional growth (including maintaining current grades system and adopting it to new business challenges)
• Organize regular cross team QA communication using regular meetings/workshops/other tools to share best practices and work context

Mobile Apps Quality

• Establish and maintain QA standards across 10+ feature teams
• Own customer app regression and release processes
• Scale the process to driver and shopper app considering their lifecycles
• Define strategy and build foundation for regression and release process automation (for tests and processes)

Backend & ML Systems

• Own existing backend testing and deployment processes
• Lead transition to continuous deployment model
• Establish ML/AI testing frameworks and best practices

What You'll Need

• 5+ years of QA experience, including at least 2 years of manual testing and 2 years of automation
• At least half of experience must be in large product companies (> 10 feature teams at least in one product and > 40 engineers overall), not outsourcing or staffing companies
• Demonstrated experience building or significantly improving testing and product delivery processes for products with weekly or biweekly release cycles
• Proven track record of implementing and integrating UI testing processes for mobile applications