Introduction: Our client, a well-established company in the Metal and Steel industry, is seeking a Quality Assurance Manager to lead and strengthen their quality management processes. This role requires a detail-oriented professional with strong leadership abilities and a drive for continuous improvement, ensuring that all products consistently meet industry standards and customer expectations.
Job Purpose: Manage and oversee the company-wide Quality Management System (QMS) to ensure products meet or exceed customer requirements and industry standards.
Duties & Responsibilities
Minimum education (essential):
Relevant trade certificate (Metrology, Tool, jig and die maker or a related trade).
Minimum education (desirable):
National Diploma or Degree in Quality Management, or closely related discipline.
Further qualification in Quality Management (e.g., ISO 9001 Lead Auditor).
Postgraduate qualification in engineering or quality systems.
Degree in Engineering (Mechanical, Industrial, Manufacturing).
Minimum applicable experience (years):
5+ Yearsβ experience in Quality Assurance.Β
2 Years in a management or leadership position in a relevant industry.
Required nature of experience:
Quality management in a CNC machining or precision manufacturing environment.
Leadership of a quality control/assurance team.
Use of measurement and inspection instruments (including CMM, micrometers, callipers, gauges etc).
Supplier quality management and audits.
Root cause analysis and corrective/preventive actions (CAPA).
Implementation and maintenance of ISO 9001 (or AS9100) QMS.
Preference will be given to a candidate who also has experience in surface treatment processes and the management of the quality aspect thereof, including chromate conversion, anodising, passivation, electro- and electroless plating, specialised painting, and powder coating.
Skills and Knowledge Required:
Technical drawing interpretation.
Drawing and tolerancing standards (e.g., ISO 1101, ISO 2768, ISO 128 and other relevant ISO GPS standards related to technical drawings and machining tolerances).
Excellent knowledge of measurement and inspection equipment, including understanding its operating principles, correct usage, maintenance requirements, limitations, and appropriate application for different inspection tasks.
Quality Management Systems (ISO 9001 or AS9100).
Statistical process control (SPC) and quality metrics analysis.
Special process quality control (plating, anodising, passivation, powder coating, painting).
Excellent computer proficiency (MS Office Excel and Cloudbased systems).
Report and proposal writing skills.
Internal and external auditing.
Good communication, training, and leadership skills.
Other:
Strong attention to detail.
Willingness to take ownership of their teamβs work.
Ability to work independently, while always being aware of their contribution to the team and company at large.
Ability to plan and prioritise both their and their teamβs individual actions to meet company deadlines.
Physically fit and being able to stand for extended periods.