QA Analyst, CoreHealth

QA Analyst, CoreHealth 
Full-time position (currently remote)

Candidate must be located in the Boston Metropolitan Area

About Carebook 

Our mission is to create a world of connected health that empowers individuals and brings organizations towards a proactive and lifelong commitment to wellbeing. We believe in a world where everyone has the opportunity to be actively engaged and fully supported in managing and improving their overall health. 

Established in 2014, Carebook is a publicly traded company that quickly expanded through the recent acquisitions of InfoTech and CoreHealth Technologies in 2021, allowing us to expand our family of SaaS platforms to support the well-being journeys of over 3.5 million people and cater to Fortune 10 and 500 companies. 

We're proud recipients of the Great Place To Work certification, in addition to being one of the Best Workplaces in Quebec and the Best Workplaces for Inclusion. We've achieved these accolades because we prioritize the wellbeing of our people - and it shows. Despite being spread remotely across the country, we promote a team-first mentality in a remote-first and flexible environment so you can do your best work anywhere regardless of your location.

About the Role 

We’re looking for an easy going, experienced QA analyst who can contribute in a fast-paced Agile environment. This individual will need to be able to work independently, so must be self-motivated, responsible and highly adaptable with an eye for detail.   

The CoreHealth QA team is responsible for testing any and all components of the CoreHealth platform including updates to existing functionality, new functionality, bug fixes, and 3-rd party integrations.

They work closely with the development team and other departments during the testing phase, document and report any issues and/or change requests to the development team through the JIRA reporting system, and maintain our test cases in TestRail.    

Responsibilities 

• Testing all new software components and verifying functionality, content and responsiveness   
• Documentation and providing feedback on the testing cycles  
• Creating test plans for enhancements and larger issues    
• Regression testing prior to each new release as well as manage the regression testing process  
• Creating and maintaining regression test plans and documents  
• Report bugs/change requests through the JIRA reporting system  
• Testing integrations with 3-rd party providers    
• Instructing other CoreHealth employees on how to use new features 

Qualifications and Skills 

• Knowledge/familiarity with various testing methods including agile, exploratory is a plus    
• Knowledge/experience with load and automated testing is a plus    

• Experience with HTML, CSS, and JavaScript  
• Experience with virtual machines and mobile testing tools   
• Experience with both iOS and Android platforms for mobile development  
• Experienced with writing software test plans and documenting procedures or similar types of documentation    
• Excellent written and verbal communication skills in the English language    
• Ability to work independently and with a team in a fast-paced, constantly changing environment and follow instructions from supervisors and senior colleagues    
• Excellent organizational skills    
• Creative thinker that’s able to think outside the box and sleuth out obscure issues/bugs   

Technology Stack

• TestRail, JIRA 
• Microsoft Azure  
• Microsoft SQL Server  
• Microsoft ASP.Net  
• Katalon

Perks of Working at Carebook  

• High-quality Benefits – We offer comprehensive programs for compensation, health benefits and recognition  
• Work-life Balance – Remote-first hybrid work model + flexible hours
• Personal & Professional Development – Mentorship Program designed to promote our employees’ personal growth, professional development and continuous learning  

Diversity, Equity, and Inclusion  

Carebook is an Equal Opportunity Employer. We’re dedicated to fostering an inclusive workplace and culture that is directly impacted by the various perspectives, backgrounds, and experiences of our Team Members. We’re committed to this because our core values demand it - values like Respect, Curiosity & Creativity and One Team. We believe that everyone can contribute something unique to the company, to our products and that teamwork makes the dream work.  For these reasons, applicants from all backgrounds are encouraged to apply.