Durban based
The QA Analyst is responsible for ensuring the quality and reliability of SaaS products throughย
structured testing and defect management .
This role includes reviewing functional and technical requirements, designing and executingย
test cases, logging and tracking issues, and supporting the delivery of high-quality softwareย
releases.ย
The QA Analyst will work as part of a cross-functional Agile team and will collaborate closely withย
developers, Product Owners, and other internal stakeholders to ensure new features andย
changes meet defined acceptance criteria, are robust, and do not introduce regressions
Review requirements, user stories, and acceptance criteria to plan and implement effectiveย
test coverage.ย
โข Create and maintain structured test cases, test plans, and test scenarios based on functionalย
and non-functional requirements.ย
โข Execute manual tests, including functional, regression, exploratory, and cross-browser/deviceย
testing.ย
โข Identify, raise, and track bugs and issues using the teamโs test management and trackingย
tools.ย
โข Work collaboratively with developers and Product Owners during backlog refinement andย
sprint planning to ensure clarity and testability of new features.ย
โข Contribute to Agile ceremonies such as sprint reviews, stand-ups, and retrospectives,ย
providing quality-focused input.ย
โข Assist in preparing and executing UAT and coordinating release validation activities.ย
โข Identify opportunities for process improvements and increased test coverage at earlier stagesย
in the development lifecycle.ย
โข Where applicable, support the development and maintenance of automated tests and testย
frameworks.
Education and Skills
โข 3+ years of experience in a software QA or testing role.ย
โข Strong knowledge of manual testing techniques and test case design.ย
โข Experience working in Agile software development teams (e.g. Scrum or Kanban).ย
โข Familiarity with tools such as Azure DevOps, Jira or similar.ย
โข Strong analytical and problem-solving skills with a keen eye for detail.ย
โข Excellent communication and collaboration skills.ย
Desirable:ย
โข Experience testing SaaS applications or enterprise software products.ย
โข Exposure to test automation tools (e.g. Selenium, Cypress, Playwright).ย
โข Understanding of APIs, RESTful services, and testing web integrations.ย
โข Working knowledge of SQL for data validation and investigation.ย