QA Manager

Join Gemtron Corporation, a dynamic and rapidly expanding multinational leader in the appliance industry, with an impressive legacy of over 70 years of innovation and expertise! We are dedicated to designing and delivering top-quality components and systems for residential appliances (refrigeration, cooking, laundry), commercial refrigeration, HVAC, retail displays, and home/office organization markets. Discover more about us at https://www.sswtechnologies.com/.

We are excited to seek a passionate and dedicated On-Site Quality Manager to elevate our quality assurance initiatives and drive continuous improvement across our operations. If you thrive in a fast-paced environment, excel at developing and implementing quality systems, and are committed to excellence, this is the perfect opportunity for you!

Key Responsibilities:

• Lead the implementation and maintenance of a robust document control procedure, ensuring all critical documents within the Quality Management System (QMS) are approved, reviewed, and updated seamlessly.
• Maintain comprehensive records to demonstrate adherence to the QMS, ensuring efficient identification, storage, protection, retrieval, retention, and disposition of all quality documentation.
• Regularly review the performance of the QMS to guarantee its ongoing suitability, adequacy, and effectiveness, making improvements as needed.
• Monitor and assess the performance of quality control systems, ensuring maximum effectiveness and efficiency.
• Collaborate with top management to set, track, and review ambitious Quality Objectives that reflect our commitment to excellence.
• Drive customer satisfaction initiatives by conducting periodic assessments, gathering feedback, and implementing impactful improvements.
• Develop and oversee an internal audit program to verify compliance with planned arrangements, identify gaps, and ensure continuous conformance.
• Lead corrective and preventive actions when non-conformities are identified, fostering a culture of accountability and continuous improvement.

Supervision:

• Directly supervise and mentor team members involved in quality assurance activities, fostering a proactive and engaged quality culture.

Qualifications & Experience:

• High School diploma or equivalent; Bachelor’s degree in Business, Engineering, or a related field preferred.
• Minimum of 5 years of hands-on experience in Quality Assurance within a customer product manufacturing environment.
• Proven track record working with contract manufacturers, suppliers, or distributors.
• Strong background in Quality Management Systems (QMS) and quality audit processes.
• Proficiency in Microsoft Excel and familiarity with BPCS or similar ERP systems is highly desirable.
• Excellent analytical, organizational, and problem-solving skills.
• Ability to work hands-on, detail-oriented, and proactive in a fast-paced environment.
• Fluent in English, with strong communication skills.
• Willingness to travel as needed within divisions and to other sites to support quality initiatives.

Working Conditions:

• Office and manufacturing plant environment.

Equipment Use:

• Telephone.
• Office Machinery.
• Stopwatch.

Commitment to Core Values:

• Honesty
• Integrity
• Caring for People
• Customer Focus
• Teamwork
• Communication
• Improvement