Senior QA Analyst

About Us:

Amplifund, a Euna Solutions company provides grants managements software to the public sector as well as large non-profits and education organizations.  We see each day the difference our products make in the lives of individuals.  If building software that improves lives is something you are interested in, contact us to apply.     

The Opportunity:

A Senior Software Quality Assurance Analyst is a seasoned quality assurance expert responsible for leading complex testing initiatives and ensuring the overall quality and performance of software products. This role involves developing and executing advanced test plans, mentoring and guiding junior QA team members, and driving continuous improvement in testing processes. The Software Quality Assurance Analyst III is expected to collaborate closely with cross-functional teams, contribute to the design and implementation of test automation frameworks, and provide strategic insights to enhance product quality. With a strong background in QA methodologies, this role requires exceptional problem-solving skills, leadership abilities, and a commitment to delivering high-quality software solutions in a fast-paced environment.
 
Excellent communication, professional, organizational, and interpersonal skills combined with a deep understanding of software testing and proven ability to learn, adapt, and lead others are necessary for success in the role of Software Quality Assurance Analyst III. Applicants should also have proven leadership, testing, problem-solving, and decision-making skills.
 
This position works closely with QA Analyst peers, development, product and customer success teams and reports to a Software Quality Assurance Manager and/or Director.

Key Responsibilities:

Software Quality Assurance

• Ensure the software product deployed to production is of high quality, conforms to standards, and has minimal defects
• Oversee creation and maintenance of comprehensive test plans, test cases, and test scripts based on software requirements and design specifications
• Perform functional, regression, integration, accessibility, performance and automated testing to ensure quality and reliability

Leadership

• Lead and mentor a team of QA Analysts, providing guidance, training, and support
• Oversee the daily activities of the QA team, ensuring adherence to test plans and schedules
• Provide feedback for performance evaluations and team development to QA Management

Project Coordination

• Coordinate testing efforts across multiple projects, ensuring timely and effective delivery of QA activities
• Act as the primary point of contact for QA-related issues and escalate concerns to management as needed

Process Improvement

• Drive continuous improvement initiatives within the QA team to enhance efficiency and effectiveness
• Implement and promote best practices in testing and quality assurance processes

Test Design & Execution

• Design and execute manual and automated tests including the creation of test scenarios and data
• Identify, document, and track software defects, inconsistencies, and issues using defect tracking tools

Analytics & Troubleshooting

• Analyze test results to identify patterns, root causes, and potential issues
• Troubleshoot and diagnose problems, and work closely with development teams and product owners to resolve issues effectively

Design Review

• Lead and encourage participation in design reviews and provide feedback on requirements, specifications, and design to ensure testability and alignment with quality standards

Documentation

• Oversee creation and maintenance of detailed documentation related to test plans, test cases, test results, and defect reports
• Ensure documentation is up-to-date and accurately reflects the testing process and outcomes

Collaboration

• Encourage and lead collaboration with developers, product owners, and other stakeholders to understand project requirements and deliverables
• Communicate team testing progress, results, and issues clearly and effectively to team members and management
• Adhere, participate, and contribute to SAFe processes

Continuous Improvements

• Stay current and mentor team with industry best practices, emerging technologies, and testing methodologies
• Analyze, adapt and implement the development and enhancement of testing processes, tools, and standards

Required Skills and Experience:

• Bachelor's degree in computer science, Information Technology, or a related field, or equivalent experience

• 5+ years of experience in software quality assurance or testing

• Proficiency with types of testing, including functional, regression, integration, accessibility, performance, and automated testing
• Proficiency with manual testing, including the creation of test scenarios and data
• Extensive experience with test case design, execution, and documentation
• Proficiency using defect tracking tools (e.g., JIRA, Xray, Zepher) for identifying, documenting, and tracking software defects
• Comprehensive understanding of the software development life cycle (SDLC) and testing methodologies
• Experience with Agile/Scrum methodologies (Especially SAFe)
• Experience with continuous integration (CI) deployment practices
• Experience with test automation tools (e.g., Mabl, Selenium Python)
• Excellent analytical and problem-solving skills

• Ability to work in a fast-paced environment with changing priorities
• Comfortable working in a collaborative team environment as well as independently
• Willingness to participate in regular code reviews and team meetings
  

Nice to have:

• Experience with Mabl automation testing platform
• Knowledge of database testing and SQL
• Understanding of web application testing
• 2+ years experience in leading and/or mentoring others

Location

This position will be hybrid with 3 days/week in our Oakville office. 

What It's Like to Work at Euna Solutions  

At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.  

Here are some of the perks that Euna employees enjoy:  

💵 Competitive wages  
We pay competitive wages and salaries, and we only expect an honest 40-hour week for it.  

🧘‍♀️ Wellness days  
What’s better than a long weekend?  An extra-long weekend! Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love.  

🙌 Community Engagement Committee  
At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills.  

🕰 Flexible work day
We understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in.  

💰 Benefits  
Ask us for a copy of our health and dental benefits!  

🎉 Culture committee  
Celebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.  
 

About Euna Solutions   

Euna Solutions® is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technology’s GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more, visit www.eunasolutions.com.

Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply!  We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.
  
For any inquiries or requests regarding accessibility at Euna Solutions, please email recruiting@eunasolutions.com or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.