Senior QA Engineer

Merkle powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. 

In Bulgaria we manage a global portfolio of clients, providing a single source of expertise, technology, and operational support. We have a proven track record for delivering, managing, and innovating multi-channel commerce platforms for major international brands and retailers, including adidas, Clarins, ASDA, Shiseido, and more. Our world-class team has delivered sites for over 35 brands with more than 400 transactional e-commerce sites in 60 locations and on 6 continents. Our scope is growing with a new data engineering practice, paid search and social advertising, SEO and we are looking forward to what’s next.    

QUALITY ASSURANCE ENGINEER

What you need to succeed:

• 3+ years of commercial experience in testing Web and Client/Server applications
• Exposure to automated testing; professional experience with TypeScript, Playwright, Cucumber.js will be a huge advantage
• Deep understanding of the best practices in creating system test scripts, test execution, and defect reporting/tracking
• Experience in testing web applications across different platforms and browsers
• Strong troubleshooting and root cause analysis skills
• Critical thinking and ability to collaborate with a team on urgent issues resolution
• Understanding of the following Web technologies: HTTP(S), S/FTP, Web Services (SOAP, RESTful)
• Possess a contagious passion for quality
• Very good verbal and written English

Nice to have:

• Experience in projects on Adobe Experience Manager
• Experience in working with Jira, Xray
• Understanding of performance testing principles and best practices
• Good programming skills in one of the following languages: JAVA, PHP, JavaScript, C++, and understanding of OOP principles, data structures, etc.
• Experience in web usability, i18n and accessibility testing, and the corresponding tools
• Understanding of the principles of agile software development
• Knowledge in some key Internet and e-commerce principles such as SEO, Web Analytics, Geotargeting, CDN, etc

You'll do:

• Actively participate in the planning, implementation, and maintenance phases of a project
• Identify test conditions from project documentation and develop and document test cases and test scripts to cover those conditions
• Execute test scripts, record results, and perform detailed initial root cause investigation
• Assist in analyzing the results of the execution of the automated test, as well as maintain and extend the automated scripts’ coverage
• Work with Technical Leads, Business Analysts to review project documentation such as Product Backlogs, Functional Requirements, Technical Specifications, etc.
• Work with Technical Support and Developers to resolve any defects identified
• Ensure timely and regular communication to all team members
• Share knowledge and ideas with the team
• Work independently and as part of a SCRUM team
• Assist in the production of daily, weekly, and monthly QA managerial statistics, e.g. defects by project, area, severity, etc.