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Senior QA Manager

Expleo
Full-time
On-site
Dublin, D, Ireland
Senior QA Engineer

Overview

Defines, implements and manages strategies and is responsible for the end-to-end delivery of quality assurance projects, combining general overall expertise with project management skills. Independently owns delivery of projects, managing multi-disciplinary teams and working closely with clients to develop an understanding of their business strategy, ensuring that the project infrastructure is managed to provide agreed levels of service.ย 

Responsibilities

  • Responsible for the quality assurance services within complex, significant and high risk projects. Monitors and controls resources, revenue and capital costs against the project budget.ย 
  • Responsible for hiring, developing and retaining specialists.ย 
  • Builds long-term, strategic relationships with senior stakeholders and maintains strong understanding of the clientsโ€™ industry and business.ย 
  • Actively monitors emerging technologies and market trends, identifies process improvements, and contributes to quality assurance standards and definition of best practice at the project level.ย 
  • Leads project reviews and advises others on the design of the process in the field of quality assurance.ย 
  • Responsible for defining the kinds of environments required, appropriate tooling, roles and skills and the quality process given the overall development process within projects.ย 
  • Facilitates scoping and business priority setting for large or complex project changes, obtaining formal agreement from a large and diverse range of potentially senior stakeholders and recipients to the scope and requirements, plus able to establish a base-line on which delivery of a solution can commence.ย 
  • Delivers in capability assessment/audits, benchmarking, reporting and evaluation. Reviews and predicts any potential areas of deficit/risks and takes preventative action. Able to assess and advise on the practicality of process alternatives, initiate and direct improvements.ย 
  • Provides input for overall delivery models and assists sales with pre-sales activity. Reviews new business proposals and provides advice on compliance issues.ย 
  • Maintains awareness and ensures correct commercial cover for responsible accounts.ย 

Qualifications

Essential:
  • Bachelorโ€™s Degree in Computer Science, Information Systems, or other related field, or equivalent work experienceย 
  • ISTQB Advancedย 
  • Project Management qualificationย 
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Desirable:
  • Additional course or certification in Quality Assuranceย 
  • Certification in ITIL preferredย 
  • Management qualificationย 

Essential skills

General:ย 

  • Excellent client management skills, experience in creating and putting into effect a clear long term vision of multiple client delivery success.ย 
  • Experience in negotiating with internal and external stakeholders to advance the interests of the organisation and developing strategies and action plans that reflect an in-depth understanding and assessment of client issues.ย 
  • Has achieved 'Thought Leader' status within the industry.ย 
  • Sets out to become one of the industry benchmarks, setting the standards by which others measure their success.ย 
  • Experience of delivering and translating the vision, mission, and strategy into projects and initiatives with milestones and delivery schedules.ย 
  • Applies insight, originality and a broad perspective to generate revolutionary technical solutions with teams.ย 
  • Experience of introducing new concepts or strategies that significantly improve or revise the way business is done through to implementation.ย 
  • Excellent communication and presentation skills, experience in initiating open and candid relationships with people at all levels. Demonstrates confidence in influencing and explaining things well to compel others.ย 

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Technical:ย 

  • Has advanced level of general overall QA expertise with a strong background in managing QA projects whilst providing leadership to teams. Has strong project management skills.ย 
  • Evidence of in-depth application/technology and domain knowledge and viewed as an expert in multiple areas, specifically QA management.ย 
  • Strong knowledge of emerging technologies and market trends and able to assess impact on business strategies, benefits and risks.ย 
  • Experience in influencing senior level clients and project teams through change management initiatives, ensuring that the infrastructure is managed to provide agreed levels of service.ย 
  • Experience in anticipating problem areas and using formal methodologies to forecast trends and define innovative strategic choices in response to the potential implications of multiple integrated options.ย 
  • In depth knowledge in enterprise software solutions and experience in providing management to QA teams.ย 
  • Experience in working closely with clients to develop an understanding of their business strategy and architecting solutions based on that.ย 

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Management:ย 

  • Excellent people management skills, acts as a role model for continuous learning and development, challenges others to reflect and learn.ย 
  • Experience of managing people and creating an environment that celebrates both successes and failures.ย 
  • A proven record in setting and working to visionary but attainable goals, making judgements and implementing them successfully.ย 
  • Experience in hiring, developing and retaining the best talent.ย 

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Budget:ย 

  • Ability to manage own expenses and ensure adherence of others to the expense policy.ย 
  • Direct budget responsibility for all areas which fall under area of accountability.ย 
  • Participate in development of departmental budgets.ย 
  • Proven ability in monitoring and controlling resources, revenue and capital costs against the project budget and managing expectations of all project stakeholders.ย 

Benefits

At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes.

We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance.

By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us.

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  • Collaborative working environment โ€“ we stand shoulder to shoulder with our clients and our peers through good times and challenges
  • We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
  • Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
  • Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more!
  • Always working as one team, our people are not afraid to think big and question the status quo.

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โ€œWe are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or ageโ€.

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At Expleo, we understand that many people experience impostor syndrome throughout their lifetime, please do not let this discourage you from applying for this role. Our Talent Acquisition Team welcomes all CVโ€™s and will consider your application in line with the values, requirements and role competencies.

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