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SQA Analyst

Contour Software
Full-time
On-site
Karachi, Pakistan
QA Analyst

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
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As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
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What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

The Division:
NEWSTAR, a product of Constellation HomeBuilder Systems, is the one enterprise resource planning (ERP) software system that grows with home building, condo and land development business. Designed for residential construction projects and business management, NEWSTAR is a production and accounting system that helps make faster business decisions, reduce costs and drive growth.

Constellation HomeBuilder Systems is a division of Perseus, an Operating Group of Constellation Software Inc., a leading provider of software and services to a select group of public and private sector markets.

The Position:
We are looking to hire a SQA Analyst with expertise/experience in manual testing.
β€’ The hired individual will work on our NEWSTAR Enterprise product as an SQA resource and help ensure high quality and timely delivery of releases.
β€’ The role requires the individual to have outstanding skills in written and verbal English.
β€’ The individual must also be able to work until 10 pm PKT time
The successful hire will be located and work out of the Contour Software Karachi office, working as part of the resource-center team, as an extension of the onshore R&D team, located in Markham, Canada.

Qualifications:
β€’ EXCELLENT English verbal and written communication skills.
β€’ Degree in computer science or related field.
β€’ Knowledge/experience with writing and executing SQL queries is necessary.
β€’ 2-4 years of experience in manual QA.
β€’ A demonstrable understanding of which type of testing to employ at a given time, based on the context of the project and software solution under test, and QA best practices.
β€’ Good organizational skills accompanied by consistency in tracking work meticulously.
β€’ Detail-oriented with strong problem-solving skills.
β€’ Responsive team player, self-motivated, quick learning, smart working.
β€’ Familiar with the software development lifecycle and quality assurance concepts.
β€’ Knowledge of Agile and Waterfall methodologies.
β€’ Hands-on experience with various types of testing, and defect management software tooling are recommended.


Responsibilities:
β€’ Continuously refreshes and expands the understanding of how and why customers are using our software (use cases).Performs the technical, system, functional, and regression tests that will safeguard the product from bugs through the back-end and through the UI.
β€’ Writes SQL queries to validate data integrity and as part of ongoing test efforts.
β€’ Documents test plans, test cases, and bugs found during testing in Azure DevOps.
β€’ Proactively delivers on all product team deadlines, ensuring testing commitments are handled with risks mitigated, for timely and stable delivery to customers.
β€’ Liaises with programmers so that commitments are delivered upon.
β€’ Liaises with program manager, business analysts, and technical writers for refining details in user guides and release content; this includes proofreading release notes, and Defect Resolutions for clarity and non-technical customer understanding.
β€’ Supports product and QA management as follows:
o Removes duplication within manual QA work
o Removes duplication between manual QA, regression, and automation
o Contributes to estimating test efforts
o Maintains up-to-date documentation
β€’ Propagates the use of and reliance of Azure DevOps for reporting, work planning and tracking.
β€’ Demonstrates deep caring about user experiences, implementations, what customers are trying to achieve, and ongoing operational success.
β€’ Learns at least one new technology or process that can be incorporated into our process or product suite for business and/or customer benefit

Exciting Benefits we offer:

  • Market-leading Salary

  • Medical Coverage – Self & Dependents

  • Parents Medical Coverage

  • Provident Fund

  • Employee Performance-based bonuses

  • Home Internet Subsidy

  • Conveyance Allowance

  • Profit Sharing Plan [Tenured Employees Only]

  • Life Benefit

  • Child Care Facility

  • Company Provided Lunch/Dinner

  • Professional Development Budget

  • Recreational area for in-house games

  • Sporadic On-shore training opportunities

  • Friendly work environment

  • Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.