Test Lead

Job Title: CRM and Posidex Test Lead

Location: Airoli, Navi Mumbai

Experience: 10+ Years

Employment Type: Full-Time

Job Summary:

We are seeking a highly skilled and detail-oriented Test Lead to oversee testing efforts for CRM and Posidex applications. The ideal candidate will have a strong understanding of customer relationship management systems, identity resolution (Posidex), and test lifecycle management. This role will be responsible for leading the test team, defining test strategies, and ensuring high-quality deliverables.

Key Responsibilities:

• Lead end-to-end testing activities for CRM and Posidex platforms.
• Design and implement test plans, test cases, and test scripts.
• Coordinate with business analysts, developers, and stakeholders to understand requirements.
• Oversee integration, system, regression, and UAT testing.
• Manage test environments and data requirements.
• Track and report test metrics and defect status.
• Ensure compliance with testing standards and best practices.
• Mentor junior QA/test engineers on the team.
• Participate in daily stand-ups, sprint planning, and retrospectives (Agile environment).

Required Skills & Experience:

• Proven experience in testing CRM applications (e.g., Salesforce, MS Dynamics, Siebel).
• Hands-on experience with Posidex (identity matching, deduplication systems).
• Strong understanding of test management tools (e.g., JIRA, TestRail, HP ALM).
• Proficiency in SQL for data validation.
• Experience with API testing tools (e.g., Postman, SoapUI).
• Familiarity with automation tools is a plus (e.g., Selenium, UFT).
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Educational Qualifications:

Bachelor’s degree in computer science, Information Technology, or a related field.